Area Operations Manager

Ace Promotion & Marketing Corporation; Pasig; On-site; PHP 334,800 - 558,000; Full time

Job summary

Ace Promotion & Marketing Corporation is seeking an Account Manager to build and maintain client relationships, supervise project implementations, and prepare financial reports. The ideal candidate will have a Bachelor's degree in Business or Marketing, proven experience in account management, and strong communication and negotiation skills. The role includes managing field employees and ensuring compliance with performance indicators in a fast-paced FMCG environment.

Qualifications

• Proven work experience as Account Manager or in similar roles.
• FMCG background.
• Experience in people management, including coaching and supervision.

Responsibilities

• Build and maintain strong relationships with clients.
• Supervise area coordinators and operations teams.
• Prepare and submit cost estimates and billing reports.

Skills

Strong communication

Negotiation skills

Presentation skills

Strategic mindset

Analytical skills

People management

Education

Bachelor's degree in Business, Marketing, or related field

Tools

MS Office

Canva AI

Job description

Job Responsibilities

• Build and maintain strong relationships with clients, ensuring their needs and objectives are met.
• Serve as the main point of contact for customer account management matters.
• Supervise area coordinators and operations teams in project implementation and monitoring.
• Prepare and submit cost estimates, budgets, and timely billing reports.
• Monitor deployment, attendance, and performance of field employees.
• Conduct trade visits, market monitoring, and provide feedback to clients on project performance and competitor activities.
• Ensure proper maintenance of company vehicles, warehousing systems, and merchandising materials.
• Review and ensure timely submission of required reports, including post‑activity evaluations.
• Conduct regular coaching, performance appraisals, and KPI reviews with subordinates.

Key Performance Indicators

• 98% deployment average and 96% attendance of field employees.
• 100% timely and accurate report compliance.
• Timely collection of deliverables compared to overdue.
• Compliance with store policies, GSP, PICOS, and training requirements.
• Effective management of inventory, product placement, and FEFO compliance.
• Zero unresolved theft or loss cases.
• Regular coaching and performance evaluations conducted on time.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Proven work experience as Account Manager or in similar roles.
• FMCG background.
• Strong communication, negotiation, and presentation skills.
• Experience in people management (coaching, supervision, evaluation).
• Knowledge of MS Office; Canva AI or other AI tools is an advantage.
• Ability to handle multiple projects and client accounts simultaneously.
• Strategic mindset and strong analytical skills in market and trade dynamics.