Area Operations Leader

Infinity Business Consultancy Corporation; Tanauan; On-site; PHP 360,000 - 600,000; Full time

Job summary

Infinity Business Consultancy Corporation in the Philippines seeks a Branch Operations Specialist to drive area targets and oversee branch operations, ensuring clear communications, assessments, and ongoing improvements.

You will ensure BSP/AMLC compliance, implement policies, coordinate with departments, conduct monthly reviews and scorecards, manage daily assignments, and raise staff engagement through roadshows, teambuilding, and events.

Responsibilities

• Accountable for area targets and growth through clear communication, assessment, and coaching.
• Ensures compliance with BSP/AMLC government requirements.
• Oversees day-to-day Branch Operations Specialist responsibilities.
• Implements policies, memos, and standards across the area’s operations.
• Maintains harmonious relationships within the area and with other departments.
• Conducts monthly business reviews for each branch with the OIC.
• Manages daily branch assignments for the Branch Operations Specialist.
• Conducts monthly scorecard reviews and annual/semi-annual performance appraisals.
• Ensures action plans are implemented and progress is tracked.
• Reports branch target achievement status to the supervisor daily.
• Resolves branch/area problems and maintains open lines of communication.
• Elevates engagement by connecting, modeling, and involving staff in daily work.
• Attends engagement activities: roadshows, engagement events, teambuilding, and meetings.
• Filters and handles all branch concerns and coordinates with the department Point Person.
• Cooperates with the Operations Management Group on weekly performance reviews focused on revenue programs.
• Performs other duties as assigned from time to time by the management.

Job description

Infinity Business Consultancy Corporation in the Philippines seeks a Branch Operations Specialist to drive area targets and oversee branch operations, ensuring clear communications, assessments, and ongoing improvements.

You will ensure BSP/AMLC compliance, implement policies, coordinate with departments, conduct monthly reviews and scorecards, manage daily assignments, and raise staff engagement through roadshows, teambuilding, and events.