Branch Operations & Growth Leader

1-Pentagon Credit and Lending Corp; Davao de Oro; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Health Insurance

Office Parties

Incentives

Job summary

1-Pentagon Credit and Lending Corp is seeking a Branch Operations Manager in the Philippines to oversee daily branch activities, staff performance, and customer service while driving sales growth and maintaining financial discipline.

You will coordinate with head office to ensure regulatory compliance, implement procedures, and foster a positive, results-driven work environment across the branch network.

Responsibilities

• Supervise daily branch operations for efficiency and effectiveness.
• Implement company procedures and maintain standards.
• Oversee inventory, supplies, and facility management where applicable.
• Ensure health, safety, and security protocols are followed.
• Recruit, train, and manage branch staff.
• Delegate tasks and monitor team performance.
• Drive customer service quality and resolve complaints.
• Develop relationships with clients and local partners.
• Set branch sales targets and push for achievement.
• Monitor branch budgets and profitability.
• Prepare regular reports for head office.
• Ensure compliance with legal and regulatory standards.

Skills

Excellent communication

Teamwork

Customer management

Problem solver

Attention to detail

Sales focus

Job description

1-Pentagon Credit and Lending Corp is seeking a Branch Operations Manager in the Philippines to oversee daily branch activities, staff performance, and customer service while driving sales growth and maintaining financial discipline.

You will coordinate with head office to ensure regulatory compliance, implement procedures, and foster a positive, results-driven work environment across the branch network.