Area Manager - Hub Operations, SPX Express (Cebu)

SPX Express; Manila; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

SPX Express in Manila is seeking a senior Logistics Lead to manage hub and area fleet performance, enforce procedures, and drive improvements across the operations network.

You will lead cross-functional teams, plan capacity, and develop KPI programs to enhance productivity, quality, service levels, and stakeholder satisfaction. Travel to hubs with your own vehicle is expected.

Qualifications

• Bachelor's Degree or higher in related fields.
• Experience in data analysis, particularly in performance management.
• Leadership experience in a division or team.
• Ability to manage teams remotely.
• FMCG or 3PL logistics experience is a plus.

Responsibilities

• Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards.
• Ensure procedures and regulations are enforced across assigned hubs.
• Dispute resolution within and outside the team Lead team briefing, weekly meeting with staff, regular meeting on team performance.
• Continuously improve KPIs of staff on productivity, quality, service level, and stakeholder satisfaction.
• Improve internal processes between the hub and the rest of the Operations team to improve SLA.
• Lead a team that can effectively and efficiently grow.
• Work effectively cross functionally.
• Be able to conduct capacity planning.

Skills

Leadership

Data analysis

Communication

Remote team management

Capacity planning

Cross-functional collaboration

Process improvement

Target achievement

Integrity

Education

Bachelor's degree or higher in related fields

Tools

Six Sigma

Kaizen

Job description

Requirements:

• Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards
• Ensure procedures and regulations are enforced across assigned hubs
• Dispute resolution within and outside the team Lead team briefing, weekly meeting with staff, regular meeting on team performance
• Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
• Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
• Lead a team that can effectively and efficiently grow
• Work effectively cross functionally
• Be able to conduct capacity planning.

• Bachelor's Degree or higher in related fields
• At least 5 years experience in logistics. FMCG or 3PL experience is a plus.
• Has held a leadership role in a division or team
• Process driven person.
• Experience in data analysis, particularly in performance management
• An engineering background specifically Industrial and Process Engineering is an advantage
• Experience and familiarity with Six Sigma, Kaizen, and other quality principles.best practices is an advantage
• Good communication skills, including listening skills and escalation skills
• Able to manage teams remotely
• Organized and innovative
• High level of integrity
• Has a track record of consistently meeting targets
• Has track record of improving organizations
• Owns his own vehicle that he can use to move around hubs