Last Mile Regional Lead - Hub Operations, SPX Express (Northern Luzon)

SPX Express; Manila; Vor Ort; PHP 1.800.000 - 2.500.000; Vollzeit

Zusammenfassung

SPX Express is seeking a Regional Operations Leader to steer end-to-end regional performance, governance, and strategy execution across multiple hubs. You will align Area Managers with corporate objectives, drive KPI governance, and ensure service levels, efficiency, and safety benchmarks are met.

You will champion cross-functional collaboration with OPEX, Strategy, and Finance, while shaping regional capacity planning and network optimization to support growth.

Qualifikationen

• Bachelor’s degree in logistics, supply chain or related field.
• ,
• 8–12 years in logistics or last mile operations.
• ,
• 3–5 years in a regional or multi-site leadership role.

Aufgaben

• Oversees performance of Area Managers and regional hub network.
• ,
• Ensures KPI governance and regional execution of strategic plans.
• ,
• Leads stakeholder management across OPEX, Finance, Strategy.
• ,
• Drives regional capacity planning and network optimization.
• ,
• Escalates issues and aligns cross-functional teams.
• ,
• Drives continuous improvement and cost efficiency.

Kenntnisse

Stakeholder management

KPI governance

Leadership

Capacity planning

Data analysis

Regional operations

Strategic execution

Ausbildung

Bachelor’s degree in Logistics

Bachelor’s degree in Business Administration

Jobbeschreibung

Responsible for the end-to-end operational performance, strategy execution, and governance of multiple areas within an assigned region. The role ensures that all hubs and areas consistently achieve operational KPIs, comply with standardized processes, and deliver high standards of service, efficiency, safety, and control. It translates network and business objectives into regional execution plans and drives alignment across Area Managers and cross-functional stakeholders.

Duties and Responsibilities:

1. Regional Operational Governance & Performance

• Oversees performance of multiple Area Managers and the overall hub network within the assigned region.
• Ensures consistent execution of first mile and last mile operations across all areas in alignment with company standards and KPIs.
• Monitors regional operational health and drives resolution of systemic, cross-area, and structural issues.
• Ensures sustained achievement of regional KPIs including service levels, productivity, delivery performance, cost efficiency, and RTS performance.
• Translates national or network-level strategies into regional execution plans and operational priorities.
• Ensures alignment of hub and area operations with broader business, network, and service objectives.
• Drives implementation of new initiatives, process changes, and operational enhancements across the region.

3. Performance Management & Business Reviews

• Establishes and leads structured performance governance cadence (e.g., weekly/monthly business reviews) with Area Managers.
• Reviews performance trends, identifies systemic gaps, and ensures execution of corrective and preventive actions across areas.
• Ensures data accuracy, performance integrity, and consistency of operational reporting across the region.

4. People Leadership & Capability Development

• Leads, coaches, and develops Area Managers to strengthen execution discipline and leadership capability.
• Builds a high-performing regional operations organization capable of scaling with network growth.
• Drives succession planning and capability building for key operational roles within the region.

5. Cross-Functional & Enterprise Coordination

• Serves as primary regional interface with key functions including OPEX, Strategy, FinOps, Claims, and other Support stakeholders.
• Ensures regional alignment with functional policies, standards, and initiatives.
• Resolves escalated cross-area and cross-functional issues, ensuring timely resolution and alignment across stakeholders.
• Escalates enterprise-level or structural issues requiring national or network intervention.

6. Capacity Planning & Regional Optimization

• Leads regional capacity planning, including volume forecasting, manpower alignment, and hub/area capacity balancing.
• Drives optimization of regional network efficiency, cost structure, and service coverage.
• Supports long-term network planning and expansion readiness in coordination with Strategy and Network Planning teams.

7. Perform other duties as may be assigned by the Reporting Manager

Requirements:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or related field.
• At least 8–12 years of experience in logistics, supply chain, or last mile operations.
• Minimum 3–5 years in a multi-site regional or senior operations leadership role.
• Proven experience managing Area Managers or equivalent multi-layer operations structure.
• Strong background in high-volume, fast-moving logistics or distribution networks.
• Deep understanding of end-to-end logistics operations (first mile, last mile, hub networks).
• Strong regional or multi-site operations leadership capability.
• Proven ability to drive large-scale performance management and KPI governance systems.
• Strong strategic execution capability (translating plans into operational outcomes).
• Advanced stakeholder management across multiple functions (OPEX, Finance, Strategy, Claims, etc.).
• Strong analytical capability with ability to interpret complex operational and financial data.
• Strong organizational leadership, decision-making, and escalation management skills.
• Ability to operate in high-growth, high-complexity logistics environments