Area Manager - Hub Operations, SPX Express (Cagayan / Kalinga / Isabela)

spx express; Philippines; Sur place; PHP 700 000 - 1 100 000; Plein temps

Résumé du poste

Hammerjack Pty Ltd in the Philippines seeks a Logistics Operations Leader to manage hub and area fleet performance, enforce standards, and drive cross-functional process improvements. You will lead a remote-capable team, analyze performance data, and implement Six Sigma/Kaizen principles to raise KPIs and SLA adherence.

The role requires a degree, 5+ years in logistics, and proven leadership with a track record of delivering targeted improvements and change management across distributed hubs.

Qualifications

• Requires a Bachelor's degree or higher in a related field.
• 5+ years of logistics experience; FMCG/3PL is a plus.
• Leadership experience leading a division or team.
• Process-driven mindset with strong data analysis skills.
• Experience with Six Sigma, Kaizen, and quality principles is advantageous.
• Excellent communication, listening and escalation skills.

Responsabilités

• Manage performance of hub leads and area fleet leads to meet regional standards.
• Enforce procedures and regulations across assigned hubs.
• Lead team briefings and regular performance reviews.
• Improve KPIs for productivity, quality, service level, and stakeholder satisfaction.
• Improve internal processes between hubs and Operations to enhance SLA.
• Implement new processes and lead growth initiatives.
• Lead a team to grow effectively and work cross-functionally.
• Conduct capacity planning and remote team management.

Connaissances

Leadership

Data analysis

Communication

Remote team management

Multitasking

Problem solving

Change management

Organized

Integrity

Formation

Bachelor's Degree or higher

Industrial/Process Engineering background (advantage)

Description du poste

Job Description

• Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards
• Ensure procedures and regulations are enforced across assigned hubs
• Dispute resolution within and outside the team Lead team briefing, weekly meeting with staff, regular meeting on team performance
• Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
• Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
• Implement new processes
• Lead a team that can effectively and efficiently grow
• Work effectively cross functionally
• Be able to conduct capacity planning.

Requirements

• Bachelor's Degree or higher in related fields
• At least 5 years experience in logistics. FMCG or 3PL experience is a plus.
• Has held a leadership role in a division or team
• Process driven person.
• Experience in data analysis, particularly in performance management
• An engineering background specifically Industrial and Process Engineering is an advantage
• Experience and familiarity with Six Sigma, Kaizen, and other quality principles.best practices is an advantage
• Good communication skills, including listening skills and escalation skills
• Able to manage teams remotely
• Has multi tasking skills
• Organized and innovative
• High level of integrity
• Has a track record of consistently meeting targets
• Has track record of improving organizations
• Has change management skills
• Owns his own vehicle that he can use to move around hubs
• High level of energy
• Problem solving skills