Hub Lead - Operations, SPX Express (Loay, Bohol)

SPX PHILIPPINES INC.; Loay; Presencial; PHP 558 000 - 893 000; Tempo integral

Resumo da oferta

SPX PHILIPPINES INC. is seeking a proactive Hub Operations Lead in the Philippines to oversee daily hub operations, ensure adherence to procedures, and drive KPI improvements.

You will lead team briefings, coordinate with agency coordinators, and support customer escalations to maintain smooth workflow. The role emphasizes strong leadership in a logistics/hub setting, with experience in e-commerce fulfillment and a bachelor's degree or higher.

Qualificações

• Bachelor’s degree or higher in related fields.
• Has held a leadership role in a division or team, within a logistics or hub environment.
• Minimum of 4 years experience in Supply Chain & Logistics Industry.
• Experience in e-commerce fulfillment.

Responsabilidades

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in KPIs for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.

Conhecimentos

Leadership

Supply chain experience

E-commerce fulfillment

Formação académica

Bachelor’s degree or higher in related fields

Descrição da oferta de emprego

Job Description:

• Oversee daily hub operations, ensuring smooth and efficient functioning.

• Ensure adherence to established procedures, policies, and regulations.

• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.

• Drive continuous improvement in key performance indicators (KPIs) for the hub.

• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.

• Assist the Customer Support team with call-outs to resolve customer escalations.

• Coordinate with agency coordinators to manage and support agency teams.

• Handle additional tasks related to overall hub operations as needed.
  

Requirements:

• Bachelor’s Degree or higher in related fields

• Has held a leadership role in a division or team, within a logistics or hub environment

• Minimum of 4 years experience in Supply Chain & Logistics Industry

• Experienced in e-commerce fulfillment

• Other tasks related to the operations of the hub