Area Manager (Collections) (Iloilo)

Home Credit Philippines; Iloilo; Presencial; PHP 446.000 - 781.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual performance-based bonus

HMO on Day 1 with dependents coverage

Mental health and wellness support

Wellness leaves and birthday leave

Internal career mobility

Descripción de la vacante

Home Credit Philippines is seeking an Area Manager to drive collections across designated clusters and align performance with department targets. You will supervise Field Supervisors and Officers, visit local offices, and provide coaching to improve results.

You should own a motorcycle and valid license, with at least 3 years in field collection and 2 years in a supervisory role. Proficiency in MS Office is required, and local region familiarity is preferred.

Formación

• At least 3 years’ experience in field collection in the assigned region.
• Minimum 2 years’ experience as Area Manager or Senior Supervisor.
• Advanced knowledge of MS Office.

Responsabilidades

• Drives collections for clusters/areas and aligns performance with department targets.
• Conduct visits to check Field Collectors and Field Collection Supervisors work – motorcycle preferred.
• Visit local offices to ensure process alignment and team goals, and conduct team meetings.
• Provide regular feedback and coaching to assigned Field Supervisors.
• Conduct monthly performance review and plan action steps.
• Disseminate and implement communications, processes, and updates to the team.
• Create and maintain field collection policy and monitor adherence.
• Communicate and cooperate with external agencies.

Conocimientos

Field collections

Motorcycle driving

Leadership

Team coaching

Herramientas

MS Office

Descripción del empleo

The Area Manager is responsible for driving collections under his/her assigned area and works with Field Supervisors to align all key areas of performance in relation to target/goals set by the Department.

What You’ll Do

• Drives collections for specific clusters/areas and works with several teams to align all key areas of performance in relation to target goals by the Department.

• Conduct visits to check Field Collectors and Field Collection Supervisors work – own motorbike preferred.

• Visits local offices under his/her assigned regions to ensure alignment of processes and team goals. Conducts team meeting with the Field Supervisor and Field Officer to provide update on team performance, goals, recognize and inspire the team.

• Provides regular feedback and coaching to assigned Field Supervisor on performance.

• Conducts monthly performance review and goal setting with the supervisors to plan and strategies the action plan needed

• Ensure that the communication, process, policy, updates, compliance task are being clearly disseminated and implemented to the team.

• Create and maintain field collection policy and regularly monitor if it is correctly followed.

• Communicate and cooperate with external agencies.

• Work with the HR Talent Acquisition and Supervisor on recruitment, selection of applicants and helps on promoting employee referral.

• Work with Collection Regional Manager for engagement activity, programs, process improvement.

What You Need To Have

• Owns a motorcycle with ORCR | Deed of Sale

• Must know how to drive motorcycle with driver's license

• At least 3 years’ experience in field collection, familiar with assigned region. Preferably a residence in the said area

• Minimum 2 years’ experience as Area Manager or Senior Supervisor

• Advanced knowledge of MS office

Job Perks You'll Enjoy

• Annual performance-based bonus

• HMO on Day 1 and HMO dependents coverage including same-sex partners

• Access to mental health and wellness partners

• Wellness Leaves and Birthday Leave

• Internal career mobility options

• Local and international learning opportunities

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.