Iloilo Area Manager – Field Collections Leader

Home Credit Philippines; Iloilo; Presencial; PHP 446.000 - 781.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual performance-based bonus

HMO on Day 1 with dependents coverage

Mental health and wellness support

Wellness leaves and birthday leave

Internal career mobility

Descripción de la vacante

Home Credit Philippines is seeking an Area Manager to drive collections across designated clusters and align performance with department targets. You will supervise Field Supervisors and Officers, visit local offices, and provide coaching to improve results.

You should own a motorcycle and valid license, with at least 3 years in field collection and 2 years in a supervisory role. Proficiency in MS Office is required, and local region familiarity is preferred.

Formación

• At least 3 years’ experience in field collection in the assigned region.
• Minimum 2 years’ experience as Area Manager or Senior Supervisor.
• Advanced knowledge of MS Office.

Responsabilidades

• Drives collections for clusters/areas and aligns performance with department targets.
• Conduct visits to check Field Collectors and Field Collection Supervisors work – motorcycle preferred.
• Visit local offices to ensure process alignment and team goals, and conduct team meetings.
• Provide regular feedback and coaching to assigned Field Supervisors.
• Conduct monthly performance review and plan action steps.
• Disseminate and implement communications, processes, and updates to the team.
• Create and maintain field collection policy and monitor adherence.
• Communicate and cooperate with external agencies.

Conocimientos

Field collections

Motorcycle driving

Leadership

Team coaching

Herramientas

MS Office

Descripción del empleo

Home Credit Philippines is seeking an Area Manager to drive collections across designated clusters and align performance with department targets. You will supervise Field Supervisors and Officers, visit local offices, and provide coaching to improve results.

You should own a motorcycle and valid license, with at least 3 years in field collection and 2 years in a supervisory role. Proficiency in MS Office is required, and local region familiarity is preferred.