Field Officer - Panay Island / Negros Islands

Home Credit Philippines; Bago Grande; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Mobility Subsidy

Performance Bonus

HMO after 3 months of employment

Direct hire and regular employment

Birthday Leave

Wellness Leave

Job summary

Home Credit Philippines is seeking a field-based debt collection professional to visit clients, plan recovery actions, and negotiate payment terms. You will handle client inquiries and work toward meeting recovery targets in a dynamic field environment.

Candidates with field collections or delivery-related experience are a plus. A high school diploma or equivalent is required. This role involves mobility and in-person interactions across communities served by Home Credit Philippines.

Qualifications

• Field visits and debt-collection readiness.
• Excellent negotiation and conflict-resolution skills.
• Experience in field collections/field sales/TNVS/delivery rider is a plus.
• High School graduate or finished Grade 10.

Responsibilities

• Perform field visits to collect debts through door-to-door client visits.
• Plan a course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints of clients regarding their outstanding balances.
• Meet company targets for recoveries.

Skills

Field visits

Negotiation

Conflict resolution

Education

High School Graduate

Job description

As part of our growth, your tasks will be the following:

• Involves FIELD WORK. Does door to door visits to clients for debt collection efforts
• Plan a course of action to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints of client for his/her outstanding balance
• Meet company target for recoveries

You know you are the perfect fit if you have the following:

• Means of doing field visits (Motorcycle, Bicycle, e-Bike, Car, etc.)
• Excellent negotiation and conflict resolution skills
• Previous work experience is not required but field collections/field sales/TNVS/delivery rider experience is a PLUS
• At least High School Graduate or finished Grade 10

Be a proud member of Home Credit & enjoy the following perks!

• Mobility Subsidy
• Performance Bonus
• HMO after 3 months of employment
• Direct hire and regular employment
• Birthday Leave
• Wellness Leave

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.