Arcade Cashier & Guest Experience Specialist

Bibo Family Entertainment Center Inc.; Cebu City; On-site; PHP 201,000 - 268,000; Full time

Job summary

Bibo Family Entertainment Center Inc. seeks a friendly and reliable Arcade Cashier to manage customer transactions in our arcade and entertainment center. You will ensure accurate cash handling while delivering excellent service and supporting daily operations.

The role includes processing varied transactions, operating the POS, and assisting guests during events and promotions in a fast-paced environment.

Qualifications

• Senior High School graduate or college level; college graduate is an advantage.
• Experience as cashier, customer service representative, or retail staff is preferred.
• Basic knowledge of POS systems, cash handling, and sales reconciliation.
• Good communication and customer service skills.
• Accurate, trustworthy, responsible, and detail oriented.
• Friendly, approachable, and comfortable interacting with customers.
• Able to work under pressure in a fast-paced entertainment environment.
• Willing to work shifting schedules, weekends, holidays, and special events.

Responsibilities

• Process cash, card, and other customer transactions accurately.
• Operate the POS system and issue receipts.
• Handle game cards, credits, reloads, and other arcade-related transactions.
• Assist customers with inquiries regarding game cards, credits, prizes, and promotions.
• Perform daily cash counting and sales reconciliation.
• Maintain accurate transaction and cash records.
• Ensure proper handling and security of cash and receipts.
• Assist with prize redemption and customer concerns when needed.
• Maintain a clean and organized cashiering area.
• Support arcade promotions, events, and other activities.
• Follow company policies, cash-handling procedures, and safety standards.

Skills

Cash handling

Customer service

Detail oriented

Friendly

Communication skills

Education

Senior High School graduate

College level

Tools

MS Word

MS Excel

POS system

Job description

Bibo Family Entertainment Center Inc. seeks a friendly and reliable Arcade Cashier to manage customer transactions in our arcade and entertainment center. You will ensure accurate cash handling while delivering excellent service and supporting daily operations.

The role includes processing varied transactions, operating the POS, and assisting guests during events and promotions in a fast-paced environment.