AR Billing Analyst

GEA Germany GmbH; Muntinlupa; On-site; PHP 420,000 - 620,000; Full time

Job summary

GEA Germany GmbH in the Philippines is seeking a Billing Specialist to support daily invoicing for spare parts and service projects. You will handle inquiries, generate invoices in SAP or MS Axapta, and ensure accurate customer data in ERP.

You will collaborate with CSRs, Collections, Sales, and regional teams to resolve billing issues and accelerate payments. Candidates should have 2–3 years in billing, an accounting or business background, and comfort with SAP, Axapta, CRM, and MS Office.

Qualifications

• Preferably an accounting or business degree or commensurate experience in inside sales billing support.
• 2–3 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.
• Able to provide business support to a multi-location team efficiently and accurately.

Responsibilities

• Manage daily billing processes for spare parts and service projects.
• Respond to customer inquiries on billing via email, phone, or portals.
• Create, audit, and transmit invoices using SAP or MS Axapta.
• Manage customer and company information for online portals and ERP accounts.
• Coordinate with CSRs to correct billing errors to ensure prompt payment.
• Communicate billing needs to customers.
• Collaborate with Collections, Sales, and regional teams.
• Balance open tasks with other priorities.
• Perform other AR tasks as directed by department manager.

Skills

Billing experience

Independent and team player

Multi-location support

Education

Accounting or business degree

Tools

SAP

MS Axapta

CRM

MS Office

Job description

Responsibilities / Tasks

• Manages the daily billing processes for spare parts and service projects within NAM service.
• Responds to customer inquiries in a timely and professional manner on billing questions (email, phone, portal, etc.)
• Efficiently creates (within SAP or MS Axapta), audits, and transmits invoices via mail, email, or customer portals.
• Manages customer information and company information related to online portals and ERP customer account set up (billing addresses, terms, etc.)
• Interface with Customer Service Representation (CSRs) to correct and/or address any sales order related billing errors to ensure prompt payment to GEA upon delivery of the invoice.
• Communicates with customers on any billing related needs for their accounts.
• Works with other departments (Collections, Sales, Division, Region etc.) in a timely and professional manner.
• Balances open tasks with other staff support priorities within the team or department when known.
• Other AR Department tasks and assignments as directed by as assigned by department manager.

Your Profile / Qualifications

• Preferably an accounting or business degree or commensurate experience in inside sales billing support.
• 2-3 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.
• Able to provide business support to a multi-location team efficiently and accurately.
• Computer literacy including knowledge of SAP, MS Axapta, CRM, MS Office, or ability to quickly learn business software application.
• Ability to efficiently work with online customer payment portals and order management screens.
• Able to multi-task and work under pressure.
• Self-motivated and highly organized.
• Must be able to work independently and as part of a team.
• Open vacancy is on US Eastern Time work shift (8AM-5PM EST).

At GEA, we design work to promote sustainable performance, balancing business outcomes with employee wellbeing through clear expectations, collaboration, development opportunities and healthy ways of working.

GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries. The international technology group focuses on process technology and components for sophisticated production processes in various end-user markets.