Appointment Setter and Sales Support Executive

Datamatics; Pasig; On-site; PHP 167,000 - 257,000; Full time

Job summary

Datamatics is seeking a Sales Support Executive to provide administrative and operational support to the Sales team in processing customer orders, maintaining records, and coordinating with internal teams to ensure efficient sales operations and excellent customer service. The role involves onboarding new customers, updating CRM, and generating basic sales reports to assist decision-making.

Entry-level candidates are encouraged to apply, with opportunities for growth within the sales-support

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience in Sales Support, Customer Service, Sales Administration, or similar role; entry-level candidates welcome.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong communication, organizational and time management skills.
• High attention to detail and multitasking ability.

Responsibilities

• Process customer orders accurately and on time.
• Support onboarding of new customers by collecting documentation and setting up accounts.
• Maintain customer records, sales orders, returns, and credits.
• Process purchase orders, invoices, and other sales documents.
• Respond to inquiries regarding orders, invoices, payments and account status.
• Maintain and update CRM with customer info and sales activities.
• Coordinate with Sales, Finance, Operations and Warehouse teams to support order fulfillment.
• Prepare basic sales reports and maintain documentation.
• Provide administrative support to the Sales team.

Skills

MS Office proficiency

Communication

Organization

Time management

Attention to detail

Education

High school diploma

Tools

Salesforce

Zoho CRM

HubSpot

Job description

JOB TITLE: SALES SUPPORT EXECUTIVE (5) Job Description

Position Summary

The Sales Support Executive provides administrative and operational support to the Sales team by processing customer orders, maintaining sales records, updating CRM data, and coordinating with internal teams to ensure efficient sales operations and excellent customer service.

Key Responsibilities

• Process customer orders accurately and on time.

• Support onboarding of new customers by collecting required documentation and setting up customer accounts.

• Maintain customer records, sales orders, returns, and credits.

• Process purchase orders, invoices, and other sales-related documents.

• Respond to customer and internal inquiries regarding orders, invoices, payments, and account status.

• Maintain and update CRM with customer information and sales activities.

• Coordinate with Sales, Finance, Operations, and Warehouse teams to support order fulfillment.

• Prepare basic sales reports and maintain organized documentation.

• Provide administrative support to the Sales team.

Qualifications

Required:

• High school diploma or equivalent.

• 0-2 years of experience in Sales Support, Customer Service, Sales Administration, or a similar role. Entry-level candidates are encouraged to apply.

• Proficiency in Microsoft Office (Excel, Word, Outlook).

• Strong communication, organizational, and time management skills.

• High attention to detail and ability to multitask.

Preferred:

• Experience with CRM systems such as Salesforce, Zoho CRM, or HubSpot.

• Experience in sales support, order processing, or administrative functions