APPOINTMENT SETTER

Six Eleven Global Services and Solutions, Inc.; Davao City; On-site; PHP 300,000 - 540,000; Full time

Job summary

Six Eleven Global Services and Solutions, Inc. is seeking a proactive Client Outreach and Onboarding Specialist to drive lead generation, onboard new clients, and foster ongoing platform engagement. You will be the first touchpoint, guiding new clients through setup and ensuring a positive early experience.

The role emphasizes strong communication, proactive outreach, and the ability to manage multiple follow-ups across channels to maximize active, satisfied clients.

Qualifications

• Experience in outbound calls or cold outreach.
• Track record of generating and qualifying leads.
• Proven ability to manage multiple follow-ups and calendars.

Responsibilities

• Conduct cold outreach to potential wholesalers, retailers, or prospects via phone, email, LinkedIn, and other channels.
• Develop and execute targeted outreach campaigns and test messaging for effectiveness.
• Guide new clients through profile setup, inventory uploads, and initial platform use.
• Maintain strong relationships through regular follow-ups and proactive communication.
• Monitor engagement and take action to retain active clients and reduce churn.
• Support suppliers in updating listings and help buyers identify deals and opportunities.
• Re-engage inactive accounts to reactivate activity on the platform.
• Serve as first point of contact for inquiries, escalating complex issues as needed.
• Follow up on leads to convert prospects into onboarded, active clients.
• Gather client feedback and share insights to improve the platform.

Skills

Outbound calling

Lead generation

Relationship management

Communication skills

Time management

Job description

About the role

We are looking for a motivated and results-driven Client Outreach and Onboarding Specialist to join our team. The successful candidate will be responsible for generating new leads, onboarding clients, maintaining strong client relationships, and driving continued platform engagement.

Key responsibilities

• Conduct cold outreach to potential wholesalers and retailers through phone calls, email, LinkedIn, and other communication channels.
• Develop and execute targeted outreach campaigns, test messaging, and identify effective strategies for lead generation.
• Guide new clients through profile setup, inventory uploading, and their initial experience on the platform.
• Build and maintain strong client relationships through regular follow-ups and proactive communication.
• Monitor client engagement, identify signs of disengagement, and take appropriate action to retain active clients.
• Encourage suppliers to maintain updated listings and assist buyers in identifying relevant deals and opportunities.
• Reactivate inactive or dormant accounts to minimize client churn.
• Serve as the first point of contact for client inquiries, requests, and basic technical concerns, escalating complex technical issues when necessary.
• Follow up with leads and convert prospects into registered, onboarded, and consistently active clients.
• Gather client feedback, identify recurring concerns and opportunities, and communicate relevant insights to the founder to support platform improvements.

About you

• Strong communication and interpersonal skills
• Confident and professional communication skills, particularly in outbound calls
• Previous experience in appointment setting, lead generation, sales, or business development
• Persuasive, customer-focused, and relationship-oriented
• Strong organizational and time-management skills
• Detail-oriented and capable of managing multiple follow-ups
• Comfortable communicating through phone, email, text, and online platforms
• Self-motivated, proactive, and target-driven
• Previous BPO, sales, or customer service experience is an advantage