Appointment Setter (Business Development)

Manila Recruitment; Pasig; On-site; PHP 669,600 - 892,800; Full time

Job summary

A global human resources company is seeking a Business Development Specialist to generate qualified opportunities through outbound calls. Responsibilities include managing client relationships and supporting B2B strategy development. The ideal candidate will have a minimum of 3 years' experience in business development/sales within outsourcing and possess excellent English communication skills. The role offers a permanent contract in Pasig, Metro Manila, aligning with Australian business hours.

Qualifications

• Minimum 3 years of experience in business development or sales within an outsourcing/offshoring company.
• Experience with the Australian market is preferred.
• Strong industry knowledge with minimal learning curve.

Responsibilities

• Generate qualified opportunities by making outbound calls.
• Build and nurture client relationships.
• Manage and track B2B lead interactions in CRM.

Skills

Leadership skills

Persuasive communication

Time management

Problem solving skills

Excellent English skills

Education

Bachelor’s degree in business administration, Marketing or related field

Tools

HubSpot

Microsoft Office Suite

Job description

Company Profile:

Our client, located in New South Wales, is a global human resources company with access to an international talent pool, providing comprehensive staffing and training solutions across Australia.

Key Service Offerings:

• Staffing: Comprehensive solutions delivering fit-for-purpose, ready-to-go, and fully managed workforce.
• Outsourcing: Enhance your team with global talent. Office-based, cost-effective and ready to go from day one. Pay per hour worked with no lock-in contracts (T&Cs apply).
• Training: Industry-specific, hands-on, and nationally accredited training delivered in simulated work environments at our training facility or on-site.

Overall purpose and responsibilities of the role:

The Business Development Specialist’s overall purpose is to generate qualified opportunities for the company’s Australian outsourcing service line by making high-volume outbound calls to pre-generated leads, conducting brief qualification conversations, and consistently booking meetings for the Australian BD team, while operating within a structured sales process, using HubSpot for all outreach and pipeline activity, and contributing to a high-performance, collaborative culture aligned with Australian business hours.

Duties and Responsibilities:

JOB PURPOSE:

• Lead Generation
• Client Relationship Building and Nurturing
• Pipeline Management and Progression
• Negotiation and Sale Close
• Strategy Development and Optimisation

MAIN DUTIES/RESPONSIBILITIES:

• Identify and engage potential B2B buyers across various industries.
• Qualify leads to assess their level of interest and fit with our B2B services, ensuring alignment with our business objectives, and understanding their unique business needs.
• Proactively nurture relationships with B2B prospects, providing valuable insights and solutions tailored to their specific challenges and objectives.
• Transition qualified B2B leads into secured meetings via Teams or another platform.
• Monitor and track B2B lead interactions and progress through the sales pipeline, ensuring accurate and timely updates in our CRM system.
• Contribute to the development of B2B sales and marketing strategies and initiatives to drive business growth.
• Play an active role in building the B2B sales infrastructure.
• Participate in daily sales meetings and operate within the defined BD structure, including coordination with the NSW BDM, National BDM, and Lead Generator.
• Conduct high-volume outbound activity using HubSpot, with a target of 80 calls per day.
• Manage pre-generated leads; no lead sourcing required.
• Book qualified appointments only, achieving:

1. 2 meetings/day (initial),
2. 4 meetings/day by Month 3,
3. 5 meetings/day by Month 6.

• Conduct introductory qualification calls and present the service offering at a high level before handing off to the Australian BD team.
• Support the launch and market penetration of the company’s outsourcing/offshoring service line in Australia.

Requirements

ESSENTIAL – Personality Traits:

• Leadership skills.
• Willingness to grow and learn.
• Ability to create and build highly performing relationships at all levels.
• Chameleon, ability to adapt to any situation and person.
• Confident but not arrogant.
• Proactive approach to self-reflection and improvement.
• Persuasive communication (ability to win friends and influence people).
• Ability to make decisions and take feedback.
• Persistent and resilient.
• Positive energy and driven to be successful
• Driven and determined to produce results.
• Ability to priorities and escalate when and where necessary.
• Solution focused.
• Problem solving skills.
• Time management and organizational skills.
• Attention to detail and accuracy.
• Excellent English skills, speaking, reading, and writing.

EXPERIENCE:

• Must have a minimum 3 years of experience in business development or sales within an outsourcing/offshoring company.
• Preferably from reputable offshore staffing providers.
• Strong industry knowledge with minimal learning curve required for outsourcing/offshoring operations.
• Experience working with the Australian market is preferred; U.S. or U.K. outsourcing market experience is also acceptable.
• Experience in professional/business copywriting (British English) is a requirement
• Bachelor’s degree in business administration, Marketing, or a related field.
• Experience in B2B lead generation, business development, or sales.
• Understanding of B2B sales and marketing principles and practices, with a
• Track record of success in engaging and converting B2B prospects.
• Excellent communication and interpersonal skills, with the ability to effectively engage and build rapport with B2B stakeholders at all levels.
• Self-motivated and results-oriented, with a proactive approach to problem-solving and achieving B2B sales targets.
• Experience working with CRM software and Microsoft Office suite.
• Ability to work independently as well as collaboratively within a team.
• Flexibility to adapt to changing priorities and environments in a fast-paced, entrepreneurial setting.

Monthly PIP’s:

• New Clients: Successful onboarding of 1 - 2 new clients per month.
• People in Work: Successful onboarding of 3 - 4 new starters per month.
• Retention Rate: Successful retention rate of 80%, measured for a minimum of
• 6 months from the commencement date for all Clients and new starters.

Job type:Permanent

Emp type:Monday to Friday, 6:00 AM to 3:00 PM Philippine Time

Location:Pasig, Metro Manila

Industry:Global human resources company

Expertise:Sales, Business Development, Appointment Setter