Application Support Engineer – IBM i Administrator

Xurpas Inc; Taguig; Presencial; PHP 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

Xurpas Inc in the Philippines is seeking an experienced IBM i System Administrator to ensure stable IBM AS/400 environments and reliable operations. You will monitor performance, troubleshoot incidents, and guide technical teams in delivering robust IT services.

The role emphasizes proactive system management, capacity planning, automation, and cross-functional collaboration to improve uptime and efficiency. A mid-shift schedule may be required.

Formación

• Minimum 5 years of experience in IBM AS/400 Administration.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to manage complex incidents and coordinate with multiple stakeholders.
• Demonstrated ability to mentor team members and provide technical direction.
• Willingness to work on a mid-shift schedule and adjust working hours based on business requirements.

Responsabilidades

• IBM i System Administration: Manage, monitor, and maintain IBM AS/400 environments to ensure system stability, availability, and performance.
• Production Support: Investigate, troubleshoot, and resolve complex system issues, incidents, and service requests.
• Performance Management: Perform system performance tuning, capacity planning, and resource optimization.
• Incident Management: Coordinate with stakeholders and technical teams to ensure timely resolution of incidents and service requests.
• Backup and Recovery: Manage and support backup, restoration, and recovery procedures to maintain data integrity and business continuity.
• System Monitoring: Proactively monitor system health, identify anomalies, and address potential operational issues.
• Automation and Optimization: Automate routine administrative tasks using scripting or relevant tools to improve operational efficiency.
• Technical Leadership: Serve as a subject matter expert, guide team members, and contribute to technical and operational decisions.
• Cross-Functional Collaboration: Work with multiple teams to resolve complex issues and implement effective technical solutions.
• Process Improvement: Develop and implement best practices to improve system stability, support processes, and operational efficiency.

Conocimientos

IBM AS/400 / IBM i Administration

System Troubleshooting

Performance Tuning

Backup and Recovery

System Operations

Technical Leadership

Descripción del empleo

Key Responsibilities

• IBM i System Administration: Manage, monitor, and maintain IBM AS/400 environments to ensure system stability, availability, and performance.
• Production Support: Investigate, troubleshoot, and resolve complex system issues, incidents, and service requests.
• Performance Management: Perform system performance tuning, capacity planning, and resource optimization.
• Incident Management: Coordinate with stakeholders and technical teams to ensure timely resolution of incidents and service requests.
• Backup and Recovery: Manage and support backup, restoration, and recovery procedures to maintain data integrity and business continuity.
• System Monitoring: Proactively monitor system health, identify anomalies, and address potential operational issues.
• Automation and Optimization: Automate routine administrative tasks using scripting or relevant tools to improve operational efficiency.
• Technical Leadership: Serve as a subject matter expert, guide team members, and contribute to technical and operational decisions.
• Cross-Functional Collaboration: Work with multiple teams to resolve complex issues and implement effective technical solutions.
• Process Improvement: Develop and implement best practices to improve system stability, support processes, and operational efficiency.

Must-Have Skills

• IBM AS/400 / IBM i Administration – Strong hands‑on experience administering and supporting IBM i environments.
• System Troubleshooting – Ability to investigate and resolve complex enterprise system issues.
• Performance Tuning – Experience with system optimization, performance monitoring, and capacity planning.
• Backup and Recovery – Knowledge of backup, restoration, and disaster recovery procedures.
• System Operations – Strong understanding of IBM i system architecture and operational procedures.
• Technical Leadership – Ability to act as an SME, guide team members, and contribute to technical decisions.

Good-to-Have Skills

• Scripting and automation for routine system administration tasks.
• Experience improving enterprise application support processes.
• Exposure to capacity management and system availability monitoring.
• Experience coordinating incident resolution across multiple technical teams.

Qualifications

• Minimum 5 years of experience in IBM AS/400 Administration.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Ability to manage complex incidents and coordinate with multiple stakeholders.
• Demonstrated ability to mentor team members and provide technical direction.
• Willingness to work on a mid‑shift schedule and adjust working hours based on business requirements.