IBM i Systems Support Engineer (AS/400)
Questronix Corporation
14 days+
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Job summary
A technology support firm is seeking an experienced L2 support professional for IBM AS/400 / IBM i systems. The role involves monitoring system health, troubleshooting incidents, and managing user profiles. Ideal candidates should have at least 1 to 2 years of hands-on experience with IBM systems, along with strong knowledge of job control and application support in production environments. This role offers opportunities for growth and the chance to work with advanced technologies.
Qualifications
- At least 1 to 2 years of hands‑on experience with IBM AS/400 / IBM i and OS/400.
- L2 application support experience in production environments.
- Basic Linux and Windows system awareness.
- Knowledgeable with MIMIX.
Responsibilities
- Provide L2 support for IBM AS/400 / IBM i systems.
- Monitor system health and job schedules.
- Perform incident troubleshooting and root cause analysis.
- Manage user profiles and security access.
- Review logs and resolve job or program failures.
- Coordinate with L1, L3, and external vendors.
Skills
Hands-on experience with IBM AS/400 / IBM i
Job control knowledge
Experience with spool file management
Application support experience
Basic knowledge of RPG/RPGLE and CL/CLLE
DB2 for i fundamentals
Experience with schedulers
Understanding of batch vs online processing
Knowledgeable with MIMIX
Basic Linux awareness
Basic Windows awareness
Tools
Control‑M
Tivoli
ServiceNow
Jira
Job description
A technology support firm is seeking an experienced L2 support professional for IBM AS/400 / IBM i systems. The role involves monitoring system health, troubleshooting incidents, and managing user profiles. Ideal candidates should have at least 1 to 2 years of hands-on experience with IBM systems, along with strong knowledge of job control and application support in production environments. This role offers opportunities for growth and the chance to work with advanced technologies.
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