- Ensures IT service availability and minimises the AIA’s business impact of IT service outages through the effective management.
- Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.
- Deploy, configure, and maintain of AS/400 operating system across the organization.
- Ensure stability, security, and performance of AS/400 servers and endpoints.
Incident & Problem Managements:
- Manage AS/400 OS-related issues and ensure timely resolution.
- Conduct root cause analysis and implement preventive measures.
Patch & Update Management:
- Deploy patching to ensure all AS/400 systems are up-to-date and secure.
- Coordinate with security teams to address vulnerabilities and apply necessary updates.
Performance Monitoring and Optimization:
- Monitor the performance of AS/400 systems, analyze trends, and implement improvements to enhance efficiency and reliability.
- Prepare reports on AS/400 OS support operations, compliance, and risk management to senior leadership.
- Collaborate with vendors and internal stakeholder to evaluate, select, and implement AS/400 OS-related tools and technologies.
- Manage relationships with third-party service providers and ensure SLAs are met.
Budget & Resource Management:
- Assist to manage related budget.
- 5+ years of relevant experience
- Hands on experience on position related technical components.
OR
- An equivalent combination of qualifications and relevant experience.
Education
- Bachelor’s degree holder of unviersity on Information Technology or related discipline
Technical Skills
- Extensive knowledge IBM AS/400 (iSeries) operating systems including OS/AS400 and IBM i.
- Strong understanding of AS/400 architecture, CL programming, RPG, DB2, and system administration tools.
- Experience with modernization and integration of AS/400 systems with cloud or hybrid environment is a plus.
- Relevant certifications such as IBM Certified System Administrator – AS/400 or equivalent is highly desirable.
JOIN US NOW! Be part of the Industry's certified GREAT PLACE TO WORK for and enjoy these comprehensive benefit package upon hire and upon regularization;
HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)
15 days VL and 15 days SL (Pro-rated for mid-year hire)
Protection benefits and a lot more w/c will be discussed during the job offer stage