IBM System i (AS/400) RPG IV

Tap Growth ai; Taguig; Hybrid; PHP 420,000 - 540,000; Full time

Job summary

Tap Growth ai is seeking an Application Support Engineer in Taguig. You will investigate and resolve issues across essential business systems, ensuring reliable software components and user satisfaction.

The role emphasizes collaboration, knowledge sharing, and proactive problem solving, with a hybrid schedule of 2 days in the office per week to support operations in Metro Manila.

Qualifications

• Expert proficiency in IBM System i (AS/400) RPG IV.
• Experience diagnosing and resolving complex system issues.
• Strong communication and collaboration skills.

Responsibilities

• Investigate and resolve issues across business systems and services.
• Build knowledge and support the team.
• Participate in problem-solving discussions and share insights.
• Collaborate with colleagues to improve team effectiveness.
• Document findings and solutions for the knowledge base.
• Support corrective actions and preventive measures and monitor outcomes.

Skills

IBM System i RPG IV

System diagnostics

Maintenance processes

Troubleshooting

Database management

Communication

Job description

As an Application Support Engineer, you will spend your day investigating and resolving issues across various essential business systems. Your role involves carefully analyzing system behaviors, collaborating with team members to ensure smooth operations, and maintaining the reliability of software components that support critical business functions. You will engage in continuous monitoring and provide timely solutions to maintain system performance and user satisfaction.

Roles & Responsibilities:

• Expected to build Knowledge and support the team.
• Participate in Problem Solving discussions.
• Collaborate with colleagues to share insights and improve team effectiveness.
• Document findings and solutions to contribute to the knowledge base.
• Assist in identifying potential system improvements and enhancements.
• Communicate effectively with stakeholders to understand and address their concerns.
• Support the implementation of corrective actions and preventive measures.

Professional & Technical Skills:

• Required Skill: Expert proficiency in IBM System i (AS/400) RPG IV.
• Strong understanding of system diagnostics and troubleshooting techniques.
• Experience with software maintenance and support processes.
• Ability to analyze complex system issues and develop effective solutions.
• Familiarity with database management and query optimization related to IBM System i environments.
• Good communication skills to facilitate collaboration and knowledge sharing.

Hybrid 2x a week RTO Taguig