Apigee Expert: API & Integration Support Engineer

Accenture in the Philippines; Mandaluyong; On-site; PHP 500,000 - 900,000; Full time

Job summary

Accenture in the Philippines seeks a Technology Support Engineer to resolve incidents across multiple business system components and maintain operational stability. You will create RFCs and update troubleshooting documentation while collaborating with vendors and service management for issue resolution.

The role requires expert Apigee skills, API management experience, and strong troubleshooting abilities, with a focus on cloud platforms and cross-functional teamwork at the Manila office.

Qualifications

• Minimum 3 years of experience in Apigee.
• Strong API management and gateway knowledge.
• Experience troubleshooting complex integrations.
• Familiar with cloud-based platforms and SOA.
• Ability to analyze logs and metrics for diagnostics.

Responsibilities

• Resolve incidents and problems across multiple system components to ensure stability.
• Create and implement RFCs and update knowledge base articles.
• Collaborate with vendors and service management for issue analysis and resolution.
• Monitor performance and proactively identify risks and improvements.
• Mentor team members to enhance technical capabilities and performance.

Skills

Apigee expert

API management

Troubleshooting

Cloud platforms

Vendor collaboration

Tools

Boomi Atomsphere

Job description

Accenture in the Philippines seeks a Technology Support Engineer to resolve incidents across multiple business system components and maintain operational stability. You will create RFCs and update troubleshooting documentation while collaborating with vendors and service management for issue resolution.

The role requires expert Apigee skills, API management experience, and strong troubleshooting abilities, with a focus on cloud platforms and cross-functional teamwork at the Manila office.