ICS Specialist: Packaged/SaaS App Config & Support

Accenture; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture in Manila is seeking a Packaged Software as a Service Application Engineer to configure and support packaged or Software as a Service applications to ensure they meet evolving business requirements. Your work involves managing application features, overseeing release processes, and maintaining system stability.

You will collaborate with cross-functional teams to gather requirements, translate them into configurations, monitor performance, and assist in upgrades to minimize disruption

Qualifications

• Minimum 2 years of experience with Oracle Integration Cloud Service (ICS).
• Experience with API management and low-code platforms.
• Familiarity with cloud deployment and monitoring tools.
• Ability to troubleshoot complex integration/configuration issues.
• Knowledge of security best practices in cloud environments.

Responsibilities

• Configure and support packaged or SaaS applications to meet evolving business requirements.
• Collaborate with cross-functional teams to gather requirements and translate them into effective configurations.
• Monitor application performance and troubleshoot issues to maintain high availability and reliability.
• Assist in planning and executing upgrades and patches to minimize disruption.
• Document configuration changes and maintain knowledge bases for ongoing support.
• Continuously seek opportunities to improve application processes and user experience.

Skills

Oracle ICS

Integration patterns

API management

Low-code platforms

Cloud monitoring

Security best practices

Job description

Accenture in Manila is seeking a Packaged Software as a Service Application Engineer to configure and support packaged or Software as a Service applications to ensure they meet evolving business requirements. Your work involves managing application features, overseeing release processes, and maintaining system stability.

You will collaborate with cross-functional teams to gather requirements, translate them into configurations, monitor performance, and assist in upgrades to minimize disruption