APAC Technical Implementation Lead

Visa; Pasay; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Visa is seeking an Analyst, Implementation Services to lead end-to-end client implementations across the Asia Pacific region. You will gather and document project requirements, provide client guidance on Visa regulations, fees, features, and functionality, and manage timelines, risks, and communications.

The role requires coordinating with clients and internal teams, building project plans, and ensuring successful integration of Visa products and services.

Responsibilities

• Lead and execute high-quality project management support to Visa clients and processors to ensure client expectations are met in line with agreed timelines.
• Coordinate directly with clients to analyze and understand card program setup/endpoint requirements to implement Visa products and services and facilitate endpoint connectivity to support the business and formulate implementation solutions.
• Confidently manage client projects in parallel to product developments and a changing landscape.
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders.
• Be able to communicate complex, technical concepts in a focused and well-organized manner.
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments.
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions.
• Leverage your expertise in APIs and infrastructure design to deliver client-facing support, ensuring seamless integration of Visa products and solutions.
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications.
• Represent client system and operational requirements to internal Visa organizations.
• Be an active contributor in a high-performing, supportive, and inclusive team culture.
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor.
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments, leveraging your immediate manager for guidance and direction where needed.
• Coordinate internal Visa resources to ensure delivery on commitments.
• This position requires off scheduled work including late evenings / weekends / Public Holidays in support of client and company configuration changes and associated post-production validation.

Job description

Visa is seeking an Analyst, Implementation Services to lead end-to-end client implementations across the Asia Pacific region. You will gather and document project requirements, provide client guidance on Visa regulations, fees, features, and functionality, and manage timelines, risks, and communications.

The role requires coordinating with clients and internal teams, building project plans, and ensuring successful integration of Visa products and services.