APAC HR Shared Services Specialist & TA Operations

IQVIA; Taguig; Híbrido; PHP 800.000 - 1.000.000; Jornada completa

Descripción de la vacante

IQVIA Manila Hub is seeking a process‑driven TA Operations professional to own daily delivery and KPI reporting, driving enhancements to APAC TA workflows and coordinating data audits. You will support regional automation initiatives and Workday enhancement projects to improve efficiency and accuracy.

The role requires a blended capability in HRIS, process governance, and stakeholder collaboration, with a hybrid work setup and regional scope across APAC.

Formación

• Bachelor's or Associate's degree.
• 4 years HRIS experience or equivalent.
• Experience in HR Shared Services environment.
• Experience supporting process transitions and stabilization.
• Experience creating and maintaining SOPs, work instructions, process maps, and operational trackers.
• Experience with Philippine employee benefits processing and administration.
• Experience in TA admin operations or recruitment support processes.

Responsabilidades

• Own daily delivery and enhancements to TA workflows.
• Coordinate KPI reporting (weekly, monthly, yearly) and KPI tracking procedures.
• Coordinate global and regional data audit processes and remedial training.
• Identify process improvements and roll out automation solutions.
• Support APAC Workday enhancements and testing activities.
• Assist TA-related transition activities and project rollouts across the region.

Conocimientos

Attention to detail

Analytical skills

Stakeholder communication

Continuous improvement mindset

Independent worker

Educación

Associate's Degree

Bachelor's Degree

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Project

Microsoft Access

Microsoft Visio

Descripción del empleo

IQVIA Manila Hub is seeking a process‑driven TA Operations professional to own daily delivery and KPI reporting, driving enhancements to APAC TA workflows and coordinating data audits. You will support regional automation initiatives and Workday enhancement projects to improve efficiency and accuracy.

The role requires a blended capability in HRIS, process governance, and stakeholder collaboration, with a hybrid work setup and regional scope across APAC.