APAC Client Analytics & Service Leader

MSCI Inc.; Makati; Remote; PHP 9,530,000 - 14,612,000; Full time

Benefits offered by this job

Transparent compensation

Flexible working

Learning platform access

Employee resource groups

Job summary

MSCI Inc. seeks an APAC Analytics Client Service Lead to guide the Analytics Client Service org across Japan, Greater China and Manila. You will lead managers, ensure client success, and drive strategic execution with cross-functional partners.

Responsibilities include regional service delivery, capacity planning, and transformation initiatives like Gainsight, with a focus on measurable client outcomes and consistent quality across APAC markets.

Qualifications

• 8+ years in financial services, investment analytics, or related fields.
• Experience managing managers and developing team leads.
• Deep knowledge of portfolio analytics, risk models and attribution.
• Strong analytical, quantitative and problem-solving skills.

Responsibilities

• Lead analytics client service across APAC, Japan, Greater China and Manila.
• Drive client retention, satisfaction and long-term engagement.
• Own regional service delivery and capacity planning.
• Collaborate with Sales, Product, Research and Global CS teams.
• Lead servicing transformation initiatives including Gainsight adoption.

Skills

Leadership

Portfolio analytics

Risk models

Performance attribution

Institutional investment workflows

BarraOne

BPM

RiskManager

English communication

Analytical thinking

Tools

BarraOne

BPM

RiskManager

Job description

MSCI Inc. seeks an APAC Analytics Client Service Lead to guide the Analytics Client Service org across Japan, Greater China and Manila. You will lead managers, ensure client success, and drive strategic execution with cross-functional partners.

Responsibilities include regional service delivery, capacity planning, and transformation initiatives like Gainsight, with a focus on measurable client outcomes and consistent quality across APAC markets.