AP Senior Associate

Capgemini Philippines Corp.; Manila; Presencial; PHP 360 000 - 480 000; Tempo integral

Resumo da oferta

Capgemini Philippines Corp. in Manila is seeking a Problem Resolution expert to manage accounts payable invoices, identify issues, and drive high-quality, cost-effective service. The role may back up or lead the team and serve as the key SME for problem resolution.

The position focuses on ensuring timely processing of invoices, adherence to procedures, and continuous improvements in processes and compliance within the accounts payable function.

Responsabilidades

• Resolve operational issues related to accounts payable invoices.
• May back up or lead the team and act as SME in problem resolution.
• Ensure delivery of service levels and SLA targets.
• Identify opportunities for process improvements and cost-effective service delivery.

Descrição da oferta de emprego

Job Description

Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior team members. Their domain expertise means they are responsible for problem identification and resolution of accounts payable invoices

Job Description - Grade Specific

Ensure that the daily activities within hisorher responsibilities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets. Demonstrate knowledge of processes and procedures relevant to the function and proactively identifies improvement opportunities.May support others in process related areas, as outlined by the Team LeaderProcessing of incoming invoices, with initial problem identification and resolutionIs responsible for processing transactions and producing outputs