Key Responsibilities
- Review and audit employee travel and business expense transactionssubmitted through Ramp across multiple countries and regions.
- Verify receipts, expense descriptions, business purposes, merchant details, andappropriate expense categorization.
- Ensure expensescomply with global T&E policies, country-specific requirements, and approval guidelines.
- Review corporate card transactions, out-of-pocket reimbursements, and other employee business expenses.
- Identify duplicate submissions, missing receipts, incorrect expense classifications, and potential policy violation
- Ensure expenses are properly documented and supported before approval or escalation.
Ramp Platform Management
- Monitor and manage global employee expense submissions and review queues within Ramp.
- Validate transaction coding, expense categories, cost centers, and departmental allocations.
- Follow up with employeesregarding missing documentation, unclear business purposes, and noncompliant transactions.
- Escalate exceptions, unusual spending activity, and unresolved issues to theappropriate Finance team member
- Support expense workflow improvements to increase accuracy and processing efficiency.
Global Compliance & Internal Controls
- Apply company T&E policies consistently across global locations while considering local regulations and requirements.
- Review expenses involving multiple currencies, international travel, lodging, meals, and transportation.
- Support internal and external audits bymaintaining complete and accurate expense documentation.
- Identify recurring compliance issues and recommend corrective action
- Maintain confidentiality of employee and company financial information.
Employee Support & Cross-Functional Collaboration
- Serve as a point of contact for global employeesregarding expense submission requirements, policy questions, and Ramp-related issues
- Communicate clearly with employees across different regions and time zones to resolve expense discrepancies.
- Partner with Accounting, Finance, Payroll, and HR teams to resolve expense processing and reimbursement issues.
- Provide guidance to employees on proper expense documentation and policy compliance.
Reporting & Process Improvement
- Track outstanding expenses, policy exceptions, aging transactions, and review turnaround times.
- Assist with periodic T&E compliance reporting and expense reconciliation.
- Identify opportunities to streamline review processes, reduce manual follow-ups, and improve employee compliance.
- Support continuous improvement of global T&E procedures and Ramp workflows.
Role Objective
Ensure accurate, timely, and policy-compliant review of global employee travel and business expenses through Ramp while supporting financial controls, employee satisfaction, and efficient global T&E operations.
Qualifications and Requirements
Required Qualifications
- Experience in Travel & Expense operations, Accounts Payable, Finance Operations, or expense auditing.
- Working knowledge of corporate travel and expense policies and internal controls.
- Experience using Ramp or similar expense management platforms.
- Strong attention to detail and ability toidentify discrepancies and policy violations.
- Excellent organizational, analytical, and communication skills.
- Ability to work with global employees across multiple countries, currencies, and time zones.
- Proficiency in Microsoft Excel or Google Sheets.
Key Performance Indicators (KPIs)
- Timely review andprocessing of expense submissions.
- Accuracy and completeness of expense documentation.
- Compliance with global T&E policies.
- Reduction in outstanding and aging expense transactions.
- Timely resolution of employee expense inquiries.
- Identification and resolution of duplicate, incorrect, or noncompliant expenses.
Perks and Benefits
- HMO Coverage
- ALE Club : Accountants Leading Evolution, be part of a community of accountants within Cloudstaff that serves as a platform to connect with their colleagues
- Annual Performance Review with Salary Increase
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Endless opportunities for career advancement
- Exclusive partnership with the IPA to offer a professional CPD pathway
- Exclusive partnerships that offer Cloudstaff accountants additional training sessions
- Flexible leave credits which may be used for vacation, emergency, and sick leaves
- In-house psychiatrist available to support employees' well-being
- International career growth and connections
- Look forward to weekly office perks for work from office staff - Free Coffee, Meals, and Beer Fridays!
- Mental Wellness Employee Assistance program through Lifeworks
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
- Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
- Top notch workplace with first class VIP lounge and game rooms
- Unlimited cash incentives for hired referrals
- We set you up for success with a company-provided PC/Laptop and fiber internet connection