AML/KYC Onboarding & Analysis Specialist

Western Union; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Paid Time Off

Life & Accident Insurance

Volunteering activities

Referral program

Job summary

Western Union Philippines is seeking a Specialist, Business Analysis within AML Compliance Operations to support requirements, processes and change initiatives across APAC. You will collaborate with business and technical stakeholders to assess impact, document requirements, and support AML/KYC activities with strong attention to detail and risk awareness.

Role emphasizes onboarding reviews, change tracking, impact analysis, and process improvement.

Qualifications

• Minimum 1 year of experience in a role such as Business Analysis, Project Management, AML/KYC or Compliance Operations.
• Exposure to AML, KYC or financial crime compliance processes.
• Strong attention to detail with ability to identify risks or inconsistencies.
• Critical-thinking, analytical, problem-solving and organizational skills.
• Excellent written and verbal communication; ability to work independently and in a team.
• Experience supporting meetings and bringing projects to completion.
• AML certification such as CAMS would be advantageous but not required.

Responsibilities

• Elicit and document requirements for AML Compliance projects with stakeholders across the organization.
• Support agent onboarding by reviewing information for accuracy and completeness.
• Assist stakeholders in evaluating new opportunities and estimating effort for solutions.
• Log, track and report change requests and projects.
• Conduct impact analysis and high-level estimations; assist with post-implementation review.
• Track discussions between business, technical and partner stakeholders.
• Support process improvement and update process maps as required.
• Assist with time studies using sampling methods and tools.
• Support analytical activities and reporting using Excel and other tools.
• Maintain accurate documentation and information sharing while managing multiple priorities.

Skills

Attention to detail

Analytical thinking

Problem solving

Organizational skills

Written and verbal communication

Team collaboration

Education

Bachelor’s degree in engineering

Bachelor’s degree in business administration

Bachelor’s degree in finance

Tools

Excel

Word

PowerPoint

Visio

Salesforce

Jira

AS400

Job description

Western Union Philippines is seeking a Specialist, Business Analysis within AML Compliance Operations to support requirements, processes and change initiatives across APAC. You will collaborate with business and technical stakeholders to assess impact, document requirements, and support AML/KYC activities with strong attention to detail and risk awareness.

Role emphasizes onboarding reviews, change tracking, impact analysis, and process improvement.