Airport Operations Leader — Manila

Delta Air Lines; Metro Manila; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Delta Air Lines Manila airport operations seek a Station Manager to provide strategic and operational leadership for daily activities, ensuring safety, compliance, and on-time performance.

You will lead a diverse, high-performing team, collaborate with regional and headquarters partners, and drive continuous improvement while upholding Delta's values and a superior customer experience across all touchpoints, including ramp, baggage handling and customer service, in a multicultural hub.

Qualifications

• Valid authorization to live and work in the Philippines.
• Proven leadership in airport/airline or complex operations.
• Minimum 5 years of people management experience.
• Strong English skills and proficiency with MS Office.
• Deep knowledge of airport and aircraft operations (ramp, baggage, customer service, IROP, aircraft performance).
• Ability to work irregular schedules, including holidays.
• Ability to communicate and influence across organizational levels and partners.
• Strong critical thinking, decision-making, and risk mitigation.
• Ability to leverage data and analytics for decisions and improvement.
• Track record of managing complex operations in a fast-paced environment.
• Commitment to safety, security and data protection.
• Inclusive leadership across cultures.
• High school diploma or equivalent.

Responsibilities

• Provide strategic and operational leadership for daily airport operations
• Drive on-time performance, IROP management, service recovery and customer experience
• Build and lead a high-performing, diverse team
• Collaborate with regional and HQ teams to ensure compliance with regulations and standards
• Champion Delta’s vision, values, and safety culture across stakeholders
• Lead change initiatives and continuous improvement efforts

Skills

Leadership

People management

English proficiency

Communication

Data analytics

Risk mitigation

Decision making

Aviation operations knowledge

Operational leadership

Diversity & inclusion

Safety mindset

Adaptability

Education

High school diploma or equivalent

Tools

MS Office

Job description

Delta Air Lines Manila airport operations seek a Station Manager to provide strategic and operational leadership for daily activities, ensuring safety, compliance, and on-time performance.

You will lead a diverse, high-performing team, collaborate with regional and headquarters partners, and drive continuous improvement while upholding Delta's values and a superior customer experience across all touchpoints, including ramp, baggage handling and customer service, in a multicultural hub.