Airline Service Pro — Freshers Welcome (On-site)

The Hird Corp.; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Holiday Gifts

Incentives

Health Maintenance Organization (HMO)

Job summary

A leading BPO firm in Cebu City is looking for Airline Service Representatives. This is an excellent opportunity for fresh graduates or students with a passion for customer service. Responsibilities include managing customer inquiries, assisting with flight bookings, and ensuring client satisfaction. Candidates should possess good to excellent English communication skills and be willing to work on-site. The position offers a full-time contract with various recognition and rewards. Apply now to join this dynamic team.

Qualifications

• Good to Excellent English communication skills are essential.
• Fresh graduates are welcome to apply without work experience.
• Willingness to work on-site is a must.

Responsibilities

• Handle inbound and outbound customer inquiries related to airline services.
• Assist customers with flight bookings, rebooking, cancellations, and refunds.
• Provide accurate information on flight schedules, fares, and policies.
• Resolve customer concerns and complaints in a professional manner.
• Ensure high-quality customer experience and satisfaction.

Skills

Good to Excellent English communication skills

Problem Solving

People Skills

Interpersonal Skills

Education

Senior High School Graduate or at least 2 years in college

Job description

A leading BPO firm in Cebu City is looking for Airline Service Representatives. This is an excellent opportunity for fresh graduates or students with a passion for customer service. Responsibilities include managing customer inquiries, assisting with flight bookings, and ensuring client satisfaction. Candidates should possess good to excellent English communication skills and be willing to work on-site. The position offers a full-time contract with various recognition and rewards. Apply now to join this dynamic team.