Airline Sales & Partnerships Coordinator

CITADEL PACIFIC, LTD. - ROHQ; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

Citadel Pacific, Ltd. - ROHQ is seeking an Airline Sales Support Officer in the Philippines to provide comprehensive administrative and operational support to the Sales and Commercial teams.

You will help maintain relationships with travel agencies and corporate accounts and coordinate across internal departments to ensure smooth execution of sales initiatives. The role requires coordination skills, familiarity with GDS systems, and strong organizational abilities to manage contracts, reports,

Qualifications

• Bachelor's degree in Business, Marketing, Tourism, Aviation Management or related field.
• 1–3 years of airline sales support, travel industry sales, or commercial operations preferred.
• Knowledge of airline distribution systems (GDS such as Amadeus, Sabre, or Galileo) is an advantage.

Responsibilities

• Provide day-to-day administrative and operational support to the Airline Sales and Commercial teams.
• Support relationship management with travel agencies, corporate clients, and key accounts.
• Prepare, process, and maintain sales-related documentation, including contracts, agreements, fare proposals, incentive files, and sales reports.
• Coordinate with Reservations & Ticketing, Finance, Marketing, Operations, and other internal departments to ensure seamless execution of sales initiatives.
• Monitor agency performance, sales targets, booking trends, and market activity; prepare regular summary and performance reports.
• Support sales promotions, incentive programs, trade events, roadshows, and travel fairs.
• Handle agency and corporate inquiries related to fares, incentives, policies, procedures, and required documentation.
• Maintain accurate and up-to-date sales records, agency databases, and distribution lists.
• Assist in the implementation, tracking, and evaluation of sales campaigns and incentive programs.
• Ensure compliance with airline commercial policies, IATA regulations, CAB requirements, and internal governance processes.

Skills

Communication skills

Time management

Stakeholder coordination

Education

Bachelor's degree in Business or related field

Tools

GDS (Amadeus/Sabre/Galileo)

Job description

Citadel Pacific, Ltd. - ROHQ is seeking an Airline Sales Support Officer in the Philippines to provide comprehensive administrative and operational support to the Sales and Commercial teams.

You will help maintain relationships with travel agencies and corporate accounts and coordinate across internal departments to ensure smooth execution of sales initiatives. The role requires coordination skills, familiarity with GDS systems, and strong organizational abilities to manage contracts, reports,