Airline Reservations & Ticketing Specialist

Citadel Pacific Ltd.; Makati; On-site; PHP 1,084,991 - 1,446,654; Full time

Job summary

Citadel Pacific Ltd. seeks an airline ticketing and reservation agent in Makati, Philippines. This role involves managing customer inquiries related to flights and handling ticketing processes.

The ideal candidate should have a Bachelor's Degree, strong communication skills, and a willingness to work flexible hours and shifts. Experience with GDS is a plus. A competitive rewards package is offered, along with the potential for discretionary bonuses based on company and individual performance.

Qualifications

• Must be a Bachelor's Degree holder of a 4-year course.
• Willing to work in flexible hours, shift schedules, and holidays.
• Previous work experience in any GDS is a PLUS.
• With strong communication skills, oral and written.
• Willing to be assigned at the airport.

Responsibilities

• Assists clients in providing flight quotation and other flight concerns.
• Processes change of reservations when schedules are amended.
• Issuance of tickets for various booking requests.
• Assists check-in counter agents at the airport.
• Prepares individual sales report and daily collection report.

Skills

Strong communication skills

Experience with GDS

Education

Bachelor's Degree in a 4-year course

Job description

Citadel Pacific Ltd. seeks an airline ticketing and reservation agent in Makati, Philippines. This role involves managing customer inquiries related to flights and handling ticketing processes.

The ideal candidate should have a Bachelor's Degree, strong communication skills, and a willingness to work flexible hours and shifts. Experience with GDS is a plus. A competitive rewards package is offered, along with the potential for discretionary bonuses based on company and individual performance.