AI-Powered Process Redesign Analyst
QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH
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Job summary
QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH is seeking a Process Redesign Analyst to support improvement initiatives, automation, and quality gains. You will work with GSSC functions and global stakeholders on process analysis, documentation, requirements gathering and ongoing enhancement.
Ideal candidates have a bachelor’s degree, three years of experience, SSGBC and Agile Practitioner certifications, and strong English communication with workshop facilitation and data collection
Qualifications
- Bachelor's degree or equivalent education/experience.
- At least three years of relevant experience.
- SSGBC and Agile Practitioner certifications.
- Excellent written and verbal English, workshop facilitation and data gathering skills.
- Experience in process flow design and optimisation; familiarity with Signavio or Celonis.
Responsibilities
- Identify improvement opportunities, measure process efficiency, validate benefits.
- Support process discovery workshops and opportunity sessions.
- Create process design and business requirements documents for automation.
- Complete detailed process mapping (Level 5/6).
- Support continuous improvement with business stakeholders.
- Follow governance for process improvement and automation.
Skills
Education
Tools
Job description
QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH is seeking a Process Redesign Analyst to support improvement initiatives, automation, and quality gains. You will work with GSSC functions and global stakeholders on process analysis, documentation, requirements gathering and ongoing enhancement.
Ideal candidates have a bachelor’s degree, three years of experience, SSGBC and Agile Practitioner certifications, and strong English communication with workshop facilitation and data collection
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