AI-Enabled Process Transformation Lead

Accenture PLC; Taguig; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

Accenture PLC is seeking a process excellence leader to own future-state design integrating AI, guiding operating model changes, and adoption planning. You will run client workshops, defend recommendations to senior leadership, and drive benchmarking analyses.

The role requires deep domain expertise, strong articulation of complex design decisions in business terms, and experience with AI-assisted tools across benchmarking and workshop facilitation.

Qualifications

• 2–8 years of experience in process excellence, process redesign, or management consulting.
• Demonstrated ability to lead client discovery workshops and present recommendations to senior leadership
• Experience using AI-assisted tools for benchmarking, analytics, or workshop facilitation
• Experience designing future-state processes with AI integration points, operating model changes and adoption approaches
• Proven track record building benchmarking analyses and change-impact assessments
• Deep expertise in at least one industry or functional domain

Responsibilities

• Lead future-state process specification, AI integration design, operating model changes, and adoption planning.
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior client leadership.
• Drive benchmarking analysis and change-impact assessments informed by domain knowledge.
• Facilitate design thinking sessions and co-creation workshops with cross-functional client teams.
• Connect operating model to future-state processes to drive practical transformation approaches.
• Build and maintain redesigned methods and playbook contributions for assigned processes.
• Contribute to business development by qualifying opportunities and co-authoring proposals.
• Coach junior practitioners on process redesign methods and AX design principles, including agent experiences.

Education

Bachelor's Degree or equivalent

Job description

Accenture PLC is seeking a process excellence leader to own future-state design integrating AI, guiding operating model changes, and adoption planning. You will run client workshops, defend recommendations to senior leadership, and drive benchmarking analyses.

The role requires deep domain expertise, strong articulation of complex design decisions in business terms, and experience with AI-assisted tools across benchmarking and workshop facilitation.