AI-Enabled Process Transformation Lead

Accenture in the Philippines; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Accenture in the Philippines seeks a seasoned professional to own the full design cycle of future-state processes, integrating AI agent experiences and operating model changes for a chosen industry or function.

You will lead client workshops, defend recommendations to senior leaders, and drive benchmarking with deep domain expertise, shaping practical transformation with strong executive communication.

Qualifications

• Bachelor's Degree or equivalent.
• Minimum 2–8 years of experience in process excellence, process redesign, or management consulting.
• Ability to lead client discovery workshops and present recommendations to senior leadership.
• Experience using AI-assisted tools for benchmarking, analytics, or workshop facilitation.
• Experience designing future-state processes with AI integration points, operating model changes, and adoption approaches.
• Proven benchmark analyses and change-impact assessments.
• Deep expertise in at least one industry or functional domain.

Responsibilities

• Lead future-state process specification, AI integration design, operating model changes, and adoption planning for your assigned industry or functional area.
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior client leadership; manage day-to-day client relationships and issue resolution.
• Drive benchmarking analysis and change-impact assessments grounded in deep knowledge of how your industry or function operates.
• Facilitate design thinking sessions and co-creation workshops with cross-functional client teams.
• Connect operating model to future-state processes to drive practical and credible transformation approaches.
• Build and maintain documented redesign methods and playbook contributions for your assigned functional process areas.
• Contribute to business development by qualifying opportunities and co-authoring proposals.
• Coach junior practitioners on process redesign methods, domain-specific trend assessment, and operating model design.
• Embed AX Design principles into process specifications — defining how AI agent experiences should be shaped within each process step in your domain.

Skills

Client discovery workshops

Stakeholder interviews

Change management

AI integration design

Process redesign

Benchmarking analyses

Executive communication

Business development

Facilitation

Education

Bachelor's Degree or equivalent

Tools

AI-assisted tools

Job description

Accenture in the Philippines seeks a seasoned professional to own the full design cycle of future-state processes, integrating AI agent experiences and operating model changes for a chosen industry or function.

You will lead client workshops, defend recommendations to senior leaders, and drive benchmarking with deep domain expertise, shaping practical transformation with strong executive communication.