AI-Driven Process Transformation Lead

RELX INC; Iloilo; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

The Senior Business Analyst at RELX INC supports the Director of Business Analysis and drives AI-enabled transformation across Global Operations, shaping intelligent workflows that improve efficiency and decision quality. You will champion AI fluency and define success metrics across global teams.

You will lead requirements elicitation, process redesign, and change management, collaborating with technology and data teams to deliver measurable efficiency gains and scalable automation.

Qualifications

• Minimum of 5 to 7 years of experience in business analysis, process transformation, or digital operations, ideally within large-scale, AI-enabled environments.
• Demonstrated success leading end-to end process mapping and workflow improvement initiatives.
• Strong analytical and quantitative skills with the ability to measure and communicate performance improvements.
• Process mapping and process documentation tools BusinessOptix (preferred but not mandatory) Signavio or similar tools are acceptable

Responsibilities

• Business Analysis and Requirements Elicitation, translating business needs into actionable requirements that guide AI-enabled workflows and automation initiatives.
• Process Redesign and Value Stream Mapping, leading process mapping and improvement initiatives to identify inefficiencies, recommend automation opportunities, and design optimized agentic workflows.
• Human–Agent Collaboration Design, defining workflows that enable collaboration between automation and human expertise, ensuring transparency, quality, and compliance.
• Change Management and Stakeholder Alignment, enabling adoption of agentic and digital workflows through engagement, communication, and training across global teams.
• Data-Driven Decision-Making, using analytics and metrics to validate assumptions, measure automation impact, and guide ongoing improvement.

Skills

Business analysis

Process redesign

AI-enabled workflows

Change management

Data analytics

Tools

BusinessOptix

Signavio

Job description

The Senior Business Analyst at RELX INC supports the Director of Business Analysis and drives AI-enabled transformation across Global Operations, shaping intelligent workflows that improve efficiency and decision quality. You will champion AI fluency and define success metrics across global teams.

You will lead requirements elicitation, process redesign, and change management, collaborating with technology and data teams to deliver measurable efficiency gains and scalable automation.