AI / Copilot Studio Developers

ING Hubs Philippines; Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

ING is seeking a Copilot Studio AI Engineer to design, develop, and maintain AI agents and solutions within the Microsoft Copilot Studio ecosystem. You will collaborate with ING's AI team to deploy scalable, responsible GenAI solutions across business functions.

The role focuses on building AI agents, grounding strategies, and API integrations, with a strong emphasis on testing, validation, and production readiness.

Qualifications

• 3–6 years of software development or automation experience.
• Proven experience building GenAI solutions with Microsoft 365 Copilot and Copilot Studio.
• Strong understanding of AI development methodologies.
• Hands-on experience with LLMs, prompt engineering, grounding strategies, and AI agent design.
• Experience with API integrations and Microsoft ecosystem technologies.
• Excellent communication and problem-solving skills.

Responsibilities

• Build and deploy AI agents using Microsoft Copilot Studio
• Develop reusable AI components and agentic solution patterns
• Apply prompt engineering best practices
• Design grounding and context-management approaches
• Integrate AI solutions with Microsoft technologies, APIs, and connectors
• Conduct testing, validation, and production deployments
• Troubleshoot issues and drive continuous improvements
• Collaborate with business and operations teams

Skills

GenAI solutions

Copilot Studio

LLMs & prompt engineering

APIs & Microsoft ecosystem

Communication & problem-solving

Software development

Tools

Microsoft Copilot Studio

Job description

Copilot Studio AI Engineers

Build the Next Generation of AI Solutions at ING

Role Summary

As a Copilot Studio AI Engineer, you will design, develop, and maintain AI agents and solutions using Microsoft Copilot Studio and the broader Microsoft ecosystem.

About The Team

Our AI team helps ING unlock the potential of Generative AI through scalable, responsible, and innovative solutions.

What You Will Do

• Build and deploy AI agents using Microsoft Copilot Studio
• Develop reusable AI components and agentic solution patterns
• Apply prompt engineering best practices
• Design grounding and context-management approaches
• Integrate AI solutions with Microsoft technologies, APIs, and connectors
• Conduct testing, validation, and production deployments
• Troubleshoot issues and drive continuous improvements
• Collaborate with business and operations teams

Required Skills & Experience

• 3-6 years of software development or automation experience
• Proven experience building GenAI solutions with Microsoft 365 Copilot and Copilot Studio
• Strong understanding of AI development methodologies
• Hands-on experience with LLMs, prompt engineering, grounding strategies, and AI agent design
• Experience with API integrations and Microsoft ecosystem technologies
• Strong communication and problem-solving skills

What We Offer

Work on high-impact AI solutions, collaborate with skilled professionals, and shape the future of AI adoption at ING.

Equal Opportunity

Don't meet 100% of the qualifications? We encourage you to apply. Diverse perspectives help build better solutions.

About ING

With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business. Join us today.