Agent/Distribution Sales Representative

Personal Collection Calinan; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Job summary

A retail company in the Philippines is seeking a customer service representative to provide excellent service and interact professionally with clients. Responsibilities include processing transactions, achieving sales targets, and maintaining customer satisfaction. Ideal candidates should possess strong communication skills and familiarity with CRM systems. This role offers an opportunity to develop a customer-centric career.

Qualifications

• Strong written and verbal communication skills.
• A customer-centric approach to service.
• Familiarity with CRM systems and relevant software.

Responsibilities

• Interact with clients and customers professionally.
• Handle transactions accurately and maintain records.
• Meet sales targets and performance goals.

Skills

Excellent communication skills

Customer service orientation

Proficiency in CRM systems

Tools

Microsoft Office Suite

Job description

• Provide excellent customer service: Interact with clients and customers in a professional and courteous manner, addressing their inquiries and resolving their issues effectively.
• Process transactions and maintain accurate records: Handle a variety of transactions accurately and efficiently, ensuring all information is recorded and maintained appropriately.
• Achieve sales targets and performance goals: Meet and exceed established sales targets and performance objectives while maintaining high levels of customer satisfaction.

• Excellent communication and interpersonal skills: Strong written and verbal communication skills with the ability to effectively interact with clients, customers, and colleagues.
• Strong customer service orientation: A customer-centric approach with a focus on providing excellent service and building strong relationships.
• Proficiency in using relevant software and tools: Familiarity with customer relationship management (CRM) systems, computer software applications (e.g., Microsoft Office Suite), and other relevant tools.