Advisor, Process Improvement & Innovation

APL Logistics Ltd; Pasig; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Rice allowance

Quarterly bonus

Clothing allowance

Job summary

APL Logistics Ltd in the Philippines seeks an Advisor for Process Improvement & Innovation to lead regional projects across Asia, driving continuous improvements and implementing global standards. The role collaborates with ROE, GBS centers, and global counterparts to identify and execute efficiency initiatives.

The candidate will mentor teams, monitor KPIs, and ensure profitability metrics are achieved through root-cause analysis and data-driven decision making.

Qualifications

• Minimum 8+ years of proven project management and continuous improvement experience.
• Experience in order to cash process improvement and cross-cultural environments.
• Strong verbal and non-verbal communication skills with the ability to influence.
• Formal qualification in project management, process improvement, Lean Six Sigma and analytic tools is advantageous.
• MOST certification or time-motion practitioner experience is a plus.
• Experience with BI tools and BI systems like Power BI, Tableau, SAP or similar is an added advantage.
• Deep understanding of continuous improvement frameworks (LEAN, 6 Sigma, Agile, Scrum) and problem-solving.

Responsibilities

• Lead rollout of transformation solutions within the assigned region.
• Facilitate business improvements from Order to Cash to improve KPIs and productivity.
• Coordinate with global counterparts on business improvement strategies.
• Drive standardization and compliance to the global blueprint.
• Work with ROE directors and GBS centers to identify improvement projects.
• Establish metrics to monitor profitability and revenue analysis.
• Dive deep to recommend and own root-cause solutions.
• Study customer escalations and understand operation imperfections.
• Manage day-to-day analysis and optimization of business processes.
• Create metrics and audits to sustain process improvements.
• Coordinate studies of data and align processes with IT, docs, and financial flows.
• Partner with business teams to resolve upstream issues affecting customer experience.
• Lead internal efficiency and productivity initiatives.
• Document AS-IS processes and define TO-BE processes aligned with global target model.
• Standardize logistics processes to meet APLL targets.

Skills

Project management

Continuous improvement

Lean Six Sigma

PMP/Prince2

BI tools

Power BI

Tableau

SAP

Process mapping

Cross-cultural work

Tools

Power BI

Tableau

SAP

Job description

Advisor, Process Improvement & Innovation

To lead Asia projects and ensure the implementation of process changes in respective region/geography.

To lead the continuous improvement drive in respective region/geography.

Implement Global Standards/Program across Asia.

Job responsibilities

Functional

• Manage successful rollout of transformation solutions within the assigned region.
• Facilitates the ongoing business improvements from Order to Cash (OTC) to improve KPIs and productivity.
• Responsible on coordination with global counterparts in relation with the business improvement strategies.
• Drives standardization and compliance to global blueprint.
• Responsible on working closely with Regional Operations & Engineering (ROE) directors and Global Business Service (GBS) Centers to identify improvement projects.
• Establish metrics to monitor profitability and revenue analysis.
• Dive deep, recommend and own solutions to drive outcomes from root-cause analysis to uncover core issues through direct observation, facts, and data.
• Study customer escalations and develop a deeper understanding of operation imperfections. Be skeptical when metrics and anecdote differ.
• Manages the day to day analysis and optimization of an organization’s business process in order to improve overall organization performance.
• Work with key stakeholders to understand processes, root causes and outcomes. Create metrics and audit processes to ensure established goals are met and process improvements are sustained.
• Coordinates studies of operational and performance data and identifies opportunities to align business processes with information technology, documentation, physical and financial flows.
• Partner with Business teams to resolve upstream issues that impact customer experience.
• Lead internal efficiency and productivity initiatives.
• Document details of AS IS business processes, support the definition of TO BE processes, in line with the global target model and the local requirements.
• Standardize logistics processes and harmonize target performances, in line with APLL Operational targets and business needs.
• Expert on LEAN Manufacturing methodologies and in-depth knowledge of other Continuous Improvement methodologies along with practical experience with their application.
• Be the subject matter expert on projects requiring adjustments to ongoing processes.

People

• Mentor and develop employees to assume leadership positions in the company and build talent paths for key performers regionally/globally
• Through an exemplary leadership develop a culture of Accountability by setting and managing clear objectives and KPIs.
• Management of the resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
• Collaborative Leadership: Collaborate with Sub regional directors and country managers to achieve cost saving targets.
• Ensures the achievement of financial and business objectives and goals across the own functional teams. Effectively manages functional budgets and takes appropriate actions to control and reduce costs and optimize investments.
• Upholds and enforces the Company’s financial standards and policies.
• Prepare and submit annual budget to top management; control, monitor and report results monthly to achieve budget targets.

Qualifications

• Minimum of at least 8+ years of proven project management and continuous improvement experience, preferably in the logistics industry.
• Experience in managing order to cash process improvement.
• With experience on working on cross-cultural environment.
• With excellent verbal and non-verbal skills.
• Experience in Process mapping, Value stream mapping tools e.g. ARIS
• Excellent change management skills and experience
• Must show ability to influence without formal authority
• Knowledgeable on different continuous improvement methodologies including lean, 6 sigma, project management and business analysis
• Formal Qualification in Project Management methodology, Process Improvement, Lean Six Sigma and Analytic Tools will be of great advantage
• MOST certified Or other time-motion practitioner will be a plus
• Experience with BI tools and BI systems like Power BI, Tableau, SAP, or similar are added advantage
• Detailed understanding of Continuous Improvement frameworks, techniques, and methods (Agile, Scrum Framework., LEAN, 6 Sigma), with advanced problem-solving skills
• Must be comfortable working in a virtual, global team
• Project Management (PMP/Prince 2) certified.
• Experience in automation, digitization, digitalisation and other technology-driven improvement projects

Perks and benefits

Medical Dental Rice Allowance, Quarterly Bonus, Clothing Allowanc

APL Logistics at a Glance

• Global logistics specialist in Automotive, and Retail verticals
• Revenues of USD $1.8B and over 6,000 employees
• Acquired by Kintetsu World Express (KWE) in May 2015
• Headquarters in Singapore and is a standalone business unit within KWE
• Our organizational culture comprises four core elements:
• Building Sustained Relationship - Focus on customers. Involve & engage our people.
• Developing thought Leadership - Embrace change. Innovate and Learn
• Providing Operational Excellence - Execute. Empower. Deliver.
• Nurturing Entrepreneurship - Focus on the solution. Adapt. Persevere.
• We have a long and distinguished history as an innovator in logistics and technology solutions. Among the many 'industry firsts' introduced by APL Logistics and its companies are:
• The double-stack train concept
• Guaranteed, day-definite Full Container Load (FCL) and Less than Container Load (LCL) services
• ShipmentOptimizerTM - the industry's most advanced multi-modal shipment planning tool
• APL Logistics has extensive experience operating within the following key industry sectors:
• Consumer Packaged Goods
• Industrial