Admissions Operations & Data-Driven Growth Lead

CIIT College of Arts and Technology Inc.; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

CIIT College of Arts and Technology Inc. is seeking an experienced Admissions Operations Manager to oversee end-to-end admissions and help hit enrollment targets in Metro Manila.

The role leads the Admissions team, coaches staff, analyzes conversion metrics, and collaborates with Marketing, Registrar, and Finance to streamline processes and improve the candidate experience for prospective students and parents.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• 3-5 years of relevant experience.
• Experience in team leadership, coordination, training, or supervision.
• Familiarity with school operations, admissions processes, and student enrollment.
• Proficient in CRM platforms, student information systems, spreadsheets, and reporting tools.
• Strong analytical skills with data-driven strategy development.
• Excellent written and verbal communication, negotiation, and interpersonal skills.
• Strong leadership, organizational, problem-solving, and decision-making abilities.

Responsibilities

• Oversee and manage end-to-end admissions operations to achieve student enrollment targets.
• Lead, supervise, coach, and develop the Admissions team to ensure performance.
• Monitor applicant conversion rates, recruitment pipelines, and admissions performance against targets.
• Develop and implement data-driven strategies to improve recruitment, applicant engagement, and enrollment conversion.
• Ensure timely responses, follow-ups, and excellent customer service for prospective students and parents.
• Maintain accurate CRM records, admissions reports, and applicant information.
• Collaborate with Marketing, Academics, Registrar, Finance, and other departments to ensure a seamless admissions experience.
• Identify opportunities to streamline admissions processes and improve overall operational efficiency.

Skills

Leadership

Analytical skills

Communication & interpersonal skills

Project coordination

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM platforms

Student Information Systems (SIS)

Spreadsheets & reporting tools

Job description

CIIT College of Arts and Technology Inc. is seeking an experienced Admissions Operations Manager to oversee end-to-end admissions and help hit enrollment targets in Metro Manila.

The role leads the Admissions team, coaches staff, analyzes conversion metrics, and collaborates with Marketing, Registrar, and Finance to streamline processes and improve the candidate experience for prospective students and parents.