Administrative Specialist/Assistant

Felix Ice Trading - Cainta; Rizal; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local trading company in Rizal is seeking a full-time Sales Administrator to manage sales orders, coordinate deliveries, and handle customer inquiries. The ideal candidate will have a Bachelor’s degree and 1-3 years of experience in sales administration or logistics. They will need strong organization skills and excellent communication abilities. This role offers an on-site opportunity in a fast-paced environment.

Qualifications

• 1-3 years of experience in sales administration or logistics.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.

Responsibilities

• Process and manage sales orders and invoices.
• Coordinate deliveries with drivers and logistics teams.
• Handle customer inquiries regarding orders and pricing.

Skills

Sales coordination

Logistics management

Customer service

Multitasking

Proficiency in Microsoft Office

Education

Bachelor's degree

Tools

CRM systems

Job description

On-site - Rizal | 1-3 Yrs Exp | Bachelor | Full-time

Job Description

• Process and manage sales orders, invoices, and delivery schedules.
• Coordinate with drivers and logistics teams to ensure timely delivery of ice to clients.
• Handle customer inquiries regarding orders, pricing, and product availability.
• Maintain accurate records of sales transactions, inventory, and customer accounts.
• Monitor stock levels of ice products and assist in planning restocking or production.
• Prepare daily, weekly, and monthly sales reports for management.
• Resolve customer complaints or escalate issues to the appropriate department.
• Support the sales team in preparing contracts, proposals, and promotional materials.
• Ensure compliance with cold storage and delivery standards to maintain product quality.
• Perform general administrative tasks, such as managing schedules, filing documents, and organizing meetings.
• Previous experience in sales administration, logistics, or a similar role, preferably in a trading or distribution business.
• Proficiency in office software (e.g., Microsoft Office) and sales management tools (e.g., CRM systems).
• Strong organizational and multitasking skills to manage multiple orders and schedules.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Knowledge of inventory management and logistics operations is an advantage.
• Familiarity with handling perishable goods is a plus but not required.

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