Administrative Assistant/Receptionist

Colliers International Philippines, Inc; Murcia; On-site; PHP 223,000 - 312,000; Full time

Job summary

Colliers International Philippines, Inc. is hiring for an onsite admin/office support role at Sitari Condominium in Bacolod City. The successful candidate will assist unit owners and tenants with inquiries, maintain tenant files, and manage daily front-desk operations.

Strong English communication and Microsoft Office skills are required, with a focus on accuracy and professional service. Fresh graduates are welcome; 1–2 years of related experience is a plus.

Qualifications

• Bachelor's degree in Business Administration, Hospitality, or a business-related field.
• Excellent written and verbal communication in English.
• Strong customer service and interpersonal skills.

Responsibilities

• Assist unit owners and tenants with general requests, inquiries, and basic concerns.
• Update and maintain tenant files with proper documentation.
• Conduct inventory of office supplies and manage procurement.
• Coordinate requests for security passes and official correspondence.
• Handle invoices and routing for approval by the Property Manager.
• Serve as Petty Cash Custodian.
• Schedule appointments with contractors, homeowners, and staff.
• Monitor the front desk and lobby for cleanliness and professionalism.
• Resolve resident concerns promptly and professionally.
• Maintain records of visitors, deliveries, and service personnel.
• Assist in scheduling condo amenities per house rules.
• Submit daily time records (DTRs) for site employees to REMS Accounting.
• Manage calls, emails, and other communications.
• Perform other admin and operational duties as assigned.

Skills

Verbal communication

Written communication

Customer relations

Stress management

Education

Bachelor's degree in Business Administration or Hospitality Management

Tools

MS Office

Job description

Work Location: Sitari Condominium, Brgy. Mandalagan, Bacolod City, Negros Occidental
Work Schedule: Monday to Saturday
Reports To: Property Manager

Duties and Responsibilities:

• Assist unit owners and tenants with general requests, directions, walk-in inquiries, and basic concerns.

• Update and maintain tenant files, ensuring proper documentation and record-keeping.

• Conduct regular inventory of office and storeroom supplies, including monitoring the withdrawal and return of inventory items.

• Coordinate and prepare requests for security passes and official correspondence.

• Perform canvassing and purchasing functions as needed.

• Receive invoices and billing documents from suppliers and contractors for endorsement to the Property Manager for approval.

• Serve as the Petty Cash Custodian.

• Schedule appointments with service contractors, homeowners, and other personnel as required.

• Monitor the front desk and lobby area to ensure cleanliness, orderliness, and professionalism at all times.

• Handle resident concerns and complaints professionally, ensuring prompt and appropriate resolution.

• Maintain accurate records of visitors, deliveries, service contractors, and maintenance personnel.

• Assist in the scheduling and booking of condominium amenities while ensuring compliance with house rules and policies.

• Prepare, verify, and submit all site employees' Daily Time Records (DTRs) every cut-off period to REMS Accounting.

• Manage incoming and outgoing calls, emails, and other communications.

• Perform other administrative and operational duties as assigned by the Property Manager.

Qualifications:

• Must be willing to work onsite at Sitari Condominium.

• Graduate of Business Administration, Hospitality Management, or any business-related course.

• Preferably with 1-2 years of relevant work experience in administration, customer service, property management, or a related field.

• Fresh graduates are welcome to apply, preferably with strong internship experience.

• Excellent written and verbal communication skills in English.

• Proficient in Microsoft Office applications, with strong computer and technical skills.

• Strong customer service and customer relations skills.

• Excellent interpersonal and communication skills.

• Ability to perform efficiently in a fast-paced work environment.

• Ability to remain calm, composed, and professional when handling stressful or challenging situations.

• Available to start immediately (Urgent Hiring)