Resident Relations Coordinator

BEST REALTOR; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Day Shift

Company Events

Flexible working hours every Friday

13th month salary

Job summary

A property management firm in Makati City is looking for an Owner Relation Associate to maintain strong communication with tenants and property owners. The ideal candidate should possess a Bachelor's degree in a relevant field and have experience in property management or sales. Responsibilities include handling tenant inquiries, supporting lease processes, and coordinating inspections. The role offers a probationary job type with benefits like flexible working hours and company events.

Qualifications

• Experience in Property Management, Real Estate, Sales, or Administration is a plus.
• Ability to work independently.

Responsibilities

• Act as the primary contact for tenant inquiries and concerns.
• Assist with lease applications and move coordination.
• Schedule inspections and repairs.
• Communicate with property owners on updates and maintenance.

Skills

Fluent in English communication

Proficient in MS Excel

General computer skills

Ability to multitask

Detail-oriented

Education

Bachelor’s/College Degree in Engineering, Property Management, or equivalent

Job description

Job Title: Owner Relation Associate

Location: Makati City

Job-type: Probationary (6 Months)

Schedule: Monday - Saturday [9AM - 6PM]

Job Summary

We are seeking a detail-oriented and personable Relations Assistant to support our property management team. This role focuses on maintaining strong communication and relationships with both tenants and property owners, ensuring high levels of satisfaction and effective daily operations.

Responsibilities:

• Act as the primary point of contact for tenant inquiries, concerns, and maintenance requests.
• Assist with lease applications, renewals, and move-in/move-out coordination.
• Provide timely updates and follow-ups regarding property issues and service requests.
• Support dispute resolution and foster positive tenant experiences.
• Communicate with property owners regarding updates, maintenance schedules, and financial reports.
• Assist with owner onboarding, document collection, and account setup.
• Help prepare monthly statements, reports, and other relevant documentation.
• Schedule inspections, maintenance, or repairs in coordination with owners and tenants.

Administrative Support:

• Maintain accurate records of tenant and owner communications.
• Prepare correspondence, notices, and reports.
• Support property managers in ensuring compliance with lease agreements and local regulations.
• Update property management software and databases regularly.

Job Specifications

• Bachelor’s/College Degree in Engineering, Property Management, or equivalent.
• Working experience in Property, Real Estate, Sales, or Administration is a plus.
• Fluent in English communication.
• Proficient in MS Excel, PowerPoint, and general computer skills.
• Ability to multitask and work independently.
• Available to start as soon as possible.

Benefits

• Day Shift
• Company Events
• Flexible working hours every Friday
• 13th month salary

Language

English (Preferred)