Concierge

NSDMM Management Services Inc.; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Government Mandated Benefits

Health Insurance (HMO)

Maternity & Paternity Leave

Job summary

A property management firm in Makati is seeking a concierge/front desk staff member. The role requires at least 1 year of relevant experience and a Bachelor's degree in Hospitality or related fields. Responsibilities include assisting residents, managing inquiries, and ensuring excellent customer service. Applicants must reside near Makati and can start ASAP.

Qualifications

• 4 years Bachelor's/College Degree Holder required.
• At least 1 year experience in concierge/front desk or in hotels/condominiums/resorts/airlines.
• Background in administrative tasks and events handling is a plus.

Responsibilities

• Assist Unit Owner/Resident efficiently and timely.
• Answer telephone and email inquiries.
• Schedule Service Requests for maintenance concerns.

Skills

Excellent communication and interpersonal skills

Ability to multitask and prioritize

Customer Relationship Management

Education

Bachelor's Degree in Hospitality/Hotel Management/Tourism Management

Tools

Office software

Phone systems

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Maternity & Paternity Leave, Sick Leave, Special Leave for Women, Vacation Leave

• Assist the Unit Owner/Resident on an efficient and timely manner
• Answers the telephone and email inquiries pertaining to Social Hall Rates, Reservation,
• Community Activities, Property Amenities and other common knowledge.
• Assists and screen Owner/Residents visitors and/or contractor.
• Screen and process inside and outside pick up of items and parcels received for both owner/residents and Admin staff.
• Screen and assist food deliveries for both unit owner/resident and Admin staff.
• Process sending and recording of unit owner/Residents utility bill.
• Efficient and timely scheduling of Service Request for all maintenance concerns.
• Efficient and timely scheduling of Pest Control and FDAS.
• Act with a sense of urgency in cases of emergency, calamities and other unforeseen events.
• Works together with Security concerning unit violation, parking and other Security concerns.
• Act as Receptionist during Saturday Activity (Zumba/Yogalates)
• Act as Receptionist, Usher, and Host during Community events on as needed basis
• Make Incident Report on as needed basis.
• Proper dissemination of information of residents thru verbal, text, email communication
• Smile and greet the customers depending on the time of the day
• Ensures consistency in delivering and providing excellent customer service
• Complies with the company’s Code of Conduct
• 4 years Bachelor's/College Degree Holder in Hospitality/Hotel Management/Tourism Management
• Previous experience for at least 1 year as concierge/front desk or in hotels/condominiums/resorts/airlines is a must
• Excellent communication and interpersonal skills
• With background/experience in administrative task and events handling is a plus
• Proficient in office software and phone systems
• Ability to multitask and prioritize
• Applicants must be living near Makati
• CAN START ASAP
• Only qualified applicants will be contacted

English Language Communication Skills Interpersonal Skills Customer Relationship Management

Preview

Ally Santos

HR Officer NSDMM Management Services Inc.

Working Location

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