Admin & Liaison Officer

Korp.ph; Philippines; On-site; PHP 360,000 - 520,000; Full time

Job summary

Korp.ph is seeking an Administrative Coordinator to serve as the coordination point between clients, Corporate Secretary, and government agencies in the Philippines.

You will chase missing documents, schedule filings, track status, and provide clear updates. This hands-on role requires regular field work at SEC, BIR, LGU offices and navigating government processes.

Join a platform-driven team that blends templates with human oversight to keep corporate filings compliant and on schedule.

Qualifications

• Bachelor’s degree in a related field.
• 1–3 years in administrative coordination or liaison roles.
• Familiar with SEC, BIR, and LGU processes.
• Willing to conduct regular field work in Metro Manila.
• Strong English and Filipino communication.

Responsibilities

• Be the day-to-day contact between clients and our Corporate Secretary.
• Collect and check requirements against checklists and follow up.
• Route documents for review, signature, and notarization.
• Monitor case trackers and deadlines; provide client updates.
• Handle submissions and follow-ups at SEC, BIR, LGU, and partners.
• Maintain organized records and internal trackers.

Job description

About Korp.ph

Korp.ph is a solutions and platform-driven company helping entrepreneurs start and run businesses in the Philippines with clarity and structure. We combine standardized workflows, technology, and experienced professionals to simplify business registration, corporate secretarial work, and ongoing compliance.

Our approach is platform-led, but we also support custom and non-standard requirements when needed.

Role Overview

You are the coordination point between the client, our Corporate Secretary, and the government agencies we file with — making sure requirements are collected, documents are prepared from our templates, submissions actually reach the agency, and nothing slips past a deadline.

The technical and legal judgment sits with our Corporate Secretary and Compliance team. Your job is to run the process around it: chase the missing document, book the filing, track the status, update the client, and flag problems early.

This is a hands-on role. You will be in SEC, BIR, LGU, and other government offices on a regular basis, not only behind a desk.

Key Responsibilities

1. Client & Corporate Secretary Coordination

• Serve as the day-to-day point of contact between clients and our Corporate Secretary on active cases.

• Collect and check client requirements against our checklists — IDs, forms, proofs, signatures, notarization — and follow up until the file is complete.

• Route documents for review, signature, and notarization, and get them back on time.

• Relay the Corporate Secretary's instructions and requirements to clients in plain, non-legal language.

• Set and manage client expectations on timelines, government processing times, and what is needed from them next.

2. Case Monitoring & Deadline Management

• Own the case tracker: keep the status of every active incorporation, registration, and compliance filing current and accurate.

• Monitor statutory and internal deadlines (GIS, renewals, permit expiries, submission windows) and raise them before they become urgent.

• Run regular status checks across open cases and produce simple status updates for clients and internal review.

• Escalate early when a case is stalled, a requirement changes, or a deadline is at risk.

3. Government Liaison & Field Work

• Handle submissions, follow-ups, and document releases at SEC, BIR, LGU, and other government offices and accredited partners.

• Queue, file, pay, and secure receiving copies, reference numbers, and released documents.

• Follow up in person or by phone on pending, delayed, or returned filings until they are resolved.

• Build and maintain working relationships with agency personnel, notaries, couriers, and accredited partners.

• Report back accurately on what the agency actually said or required — including when it differs from our standard process.

4. Document Handling & Preparation (Template-Based)

• Prepare standard documents by populating Korp's approved templates and forms — GIS, secretary's certificates, board resolutions, affidavits, agency application forms.

• Check documents for completeness, correct details, signatures, and attachments before they go out.

• Assemble and submit complete document packages per agency requirements.

• Route anything non-standard to the Corporate Secretary or Compliance for drafting and approval — this role does not draft or interpret legal documents.

5. Records & Administrative Control

• Maintain complete, well-organized corporate records and case files, physical and digital.

• Keep trackers, logs, and internal systems updated as the single source of truth on case status.

• Manage receiving copies, official receipts, transmittals, and courier records.

• Support post-incorporation changes, renewals, and recurring compliance cycles administratively.

6. Process Discipline & Improvement

• Work within existing SOPs, checklists, and workflows, and use them consistently.

• Flag where a process breaks down in practice and suggest fixes.

• Note recurring exceptions or agency requirement changes so they can be built into our standard flows.

• Help keep checklists and internal guides accurate based on what actually happens on the ground.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Legal Management, Public Administration, Communication, or any related field.

• 1-3 years of experience in administrative coordination, liaison work, client servicing, or operations support. Experience as a liaison officer, permits/licensing assistant, or admin coordinator in a professional services, real estate, construction, or BPO setting is a strong fit.

• Familiarity with SEC, BIR, and LGU processes is a strong advantage.

• Willing and able to do regular field work across Metro Manila. Comfortable navigating government offices and queues.

• Comfortable using digital tools, trackers, and internal systems (spreadsheets, task/CRM tools, shared drives).

• Good written and spoken English and Filipino.

Skills & Mindset

• Organized and systematic — you keep a clean tracker and nothing falls off it.

• Deadline-driven, with the follow-through to chase things down without being reminded.

• Comfortable following up persistently and politely, with clients and with government personnel.

• Clear communicator who can explain requirements to non-legal people.

• Reliable and accountable in the field — accurate reporting, no shortcuts on receiving copies.

• Knows when to elevate instead of deciding on their own.

• Comfortable working in a process- and platform-led environment.