Admin Assistant (Sta. Teresita)

SM Development Corporation; Santo Tomas; On-site; PHP 240,000 - 360,000; Full time

Job summary

SM Development Corporation seeks an Administrative Support specialist to assist daily office tasks—filing, data entry, and document management—while handling resident inquiries with timely information. The role also supports billing and collections for village operations.

You will coordinate with village administrators and vendors, prepare reports on collections and activities, and maintain confidential records.

Qualifications

• Graduate of a business-related course.
• Prior experience in administrative support, billing, or collections.
• Good communication and customer service skills.

Responsibilities

• Assist in daily office tasks including filing, data entry, and document management.
• Coordinate schedules, meetings, and communications for village administrators or management.
• Handle resident inquiries via phone, email, or in-person, providing timely and accurate information.
• Support billing or collections and coordinate with service providers and vendors.
• Prepare reports on collections and administrative activities for management.
• Maintain organized files of all billing documents, receipts, and correspondence.

Skills

Data entry

Filing

Customer service

Communication

Education

Business-related degree

Tools

MS Office

Excel

Job description

JOB DESCRIPTION

Administrative Support:

• Assist in daily office tasks including filing, data entry, and document management

• Coordinate schedules, meetings, and communications for village administrators or management.

• Handle resident inquiries via phone, email, or in-person, providing timely and accurate information

Resident Relations:

• Serve as a point of contact for residents regarding billing and administrative concerns.

• Assist in resolving resident disputes related to payments and billing.

• Provide information on payment plans or options when applicable.

Coordination with Vendors and Property Management:

• Support coordination with service providers and vendors related to billing or administrative matters.

• Assist with preparation of reports on collection status and administrative activities.

• Collaborate with village administrator and finance teams to ensure smooth operations.

Recordkeeping and Reporting:

• Maintain organized files of all billing documents, receipts, and correspondence.

• Prepare periodic reports on collections and administrative tasks for management review.

• Ensure confidentiality and security of financial and personal data.

JOB QUALIFICATIONS AND SKILLS REQUIRED

• Graduate of a Business-related course (e.g., Business Administration, Accounting, Finance, or related field).

• Prior experience in administrative support, billing, or collections, preferably in property or HOA management.

• Good communication and customer service skills