Billing and Collection Admin Assistant (Reliever)

Smartpark Systems Solutions, Incorporated; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading systems solutions provider located in Metro Manila is seeking a Billing and Collection Assistant to assist in preparing billing statements and monitoring customer accounts. The ideal candidate must hold a Bachelor's Degree in Finance and Accounting, have at least 6 months of related experience, and possess strong communication and organizational skills. Responsibilities include preparing billing templates, issuing receipts, and handling billing queries, ensuring accuracy in financial reporting and customer communication. The role requires proficiency in Microsoft Office and the ability to work under pressure.

Qualifications

• Preferably with experience related to the job required.
• At least 6 months to 1 year of working experience in an administrative function.
• Physically fit, passed medical examinations.

Responsibilities

• Prepare billing statements and monitor customer accounts.
• Issue receipts for payments and ensure accuracy of SOA.
• Prepare collections for deposit to the bank and Daily Collection Report.
• Handle billing concerns and queries from customers.

Skills

Good written and oral communication skills

Highly organized

Attention to detail

Ability to multi-task

Proficient with Microsoft Office

Leadership skills

Education

Bachelor's Degree in Finance and Accounting or equivalent

Job description

The Billing and Collection Assistant is responsible for assisting in the preparation of billing statements, monitoring customer accounts, and ensuring timely collection of payments. The role involves maintaining accurate customer records, issuing receipts, preparing reports, and addressing billing concerns. The assistant will coordinate with the Finance Department to ensure proper documentation, accurate Statements of Account (SOA), and efficient processing of collections and customer transactions.

Job Responsibilities

• Ensure updated customer master list and contact information regularly.
• Prepare billing template for upload in system timely: Association Dues, Utilities (Water LIPO), Amenities Rentals and others like interest, work orders, etc.
• Issuance of receipts as applicable for payments on dues, water, amenities, construction bond, reservations and others through:
  • Walk-in Payment (cash/check)
  • Direct Deposit / Over the Counter Payment
  • Online Payment
• Post Dated Checks.
• Ensure accuracy and correctness of Statement of Account (SOA) before distribution to customers, print timely and monitor the SOA for distribution to customers.
• Prepare all collections for deposit to bank and Daily Collection Report (DCR).
• Facilitate sending of SOA through the e‑mail of customers.
• Prepare accounts receivable reports detailing paid and unpaid accounts.
• Prepare and distribute regular reminder letters and disconnection letters.
• Handle and resolve billing concerns and queries from customers by examining customer payment, payment history and coordinating with the Finance Department.

Qualifications

• Candidate must possess at least Bachelors Degree in Finance and Accounting or its equivalent.
• Preferably with experience related to the job required.
• Has at least 6 months to 1 year working experience in Administrative Function.
• Must possess good written and oral communication skills.
• Must be highly organized and has keen attention to small details.
• Ability to multi-task, work under pressure and meet deadlines required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint and others).
• Has good leadership skills.
• Must be physically fit, have passed the medical examinations, neat-looking, presentable and without evident tattoos.