About the role
The Accounts Receivable Supervisor is responsible for overseeing and managing all accounts receivable (AR) functions to ensure timely collection of customer payments, accurate recording of transactions, and compliance with company policies and accounting standards. This role supervises AR staff, monitors customer accounts, resolves billing and collection issues, and supports the organization’s cash flow objectives through effective receivables management.
Key responsibilities
- Oversee the end-to-end accounts receivable process, including customer billing, invoicing, collections, cash application, and account reconciliations
- Monitor accounts receivable aging and follow up on overdue accounts to ensure timely collections
- Review and approve credit memos, customer account adjustments, and write-offs in accordance with company policies
- Investigate and resolve billing discrepancies, payment disputes, and collection issues
- Maintain accurate customer account records and ensure proper documentation of all transactions
- Coordinate with customers and internal departments to facilitate payment collection and issue resolution
- Review and validate sales transactions to ensure accuracy, completeness, and compliance with company policies
- Monitor daily sales reports and reconcile sales data with accounting records and supporting documentation
- Prepare and review accounts receivable and sales-related reports, including collection performance reports, sales reconciliations, and revenue analyses
- Train, coach, and evaluate the performance of subordinates
About you
- Bachelor's degree in Accounting, Management, or any financial course
- Minimum 3 to 5 years of progressive accounting experience, including significant exposure to accounts payable, expense accounting, and General Ledger reconciliations
- At least 1 to 2 years of supervisory or team leadership experience preferred
- Experience in month-end close, account reconciliations, financial reporting, and audit support
- Strong knowledge of accounts receivable processes, sales accounting, and revenue recognition principles
- Proficiency in accounting software and ERP systems
- Strong analytical and problem-solving abilities with attention to detail
- Strong organizational skills and ability to manage multiple priorities
- Excellent verbal and written communication skills
- Ability to work effectively with cross‑functional teams, customers, auditors, and management