Accounts Receivable Specialist

iSupport Worldwide; Pasig; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Free lunch

Onsite gym

Fitness challenges

Upskilling academy

Modern facilities

Sleeping quarters

Game area

Shower rooms

Employee engagement

Collaborative culture

Job summary

iSupport Worldwide is seeking an Accounts Receivable Specialist to manage customer billing, collections, and general accounting support in a detail-oriented, organized environment.

The role emphasizes strong QuickBooks experience, proactive follow-up on overdue balances, and maintaining positive customer relationships while ensuring timely payments.

Qualifications

• 2+ years in Accounts Receivable or related accounting.
• Experience with QuickBooks Online and/or QuickBooks Desktop.
• Experience managing customer billing and collections.
• Professional communication with customers regarding outstanding balances.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to prioritize multiple tasks and meet deadlines.
• Analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and take ownership of responsibilities.

Responsibilities

• Create and issue customer invoices accurately and timely.
• Monitor customer accounts and outstanding balances.
• Act as the primary collection contact for overdue invoices and past-due accounts.
• Follow up with customers by phone and email to ensure timely payment.
• Maintain detailed records of collection efforts and customer communications.
• Investigate and resolve billing discrepancies and customer inquiries.
• Apply customer payments and reconcile accounts receivable balances.
• Review aging reports and reduce outstanding receivables.
• Stay on top of collection activities and escalate issues when necessary.
• Maintain positive customer relationships while enforcing company payment terms.

Skills

Accounts Receivable

Collections Management

Customer Billing

Payment Processing

Account Reconciliation

Microsoft Excel

Time Management

Attention to Detail

Professional Communication

Customer Service

Tools

QuickBooks

Microsoft Excel

Outlook

Job description

• Customer Billing

We are seeking a detail-oriented and highly organized Accounts Receivable Specialist to manage customer billing, collections, payment processing, account reconciliations, and general accounting support. The ideal candidate will have strong experience with QuickBooks, excellent communication skills, and the ability to proactively follow up on outstanding balances while maintaining positive customer relationships.

Accounts Receivable Responsibilities

• Create and issue customer invoices accurately and timely
• Monitor customer accounts and outstanding balances
• Act as the primary collection contact for customers regarding overdue invoices and past-due accounts
• Consistently follow up with customers by phone and email to ensure timely payment
• Maintain detailed records of collection efforts, customer communications, and payment arrangements
• Investigate and resolve billing discrepancies and customer inquiries
• Apply customer payments and reconcile accounts receivable balances
• Review aging reports and take appropriate action to reduce outstanding receivables
• Stay on top of collection activities and elevate issues when necessary
• Maintain positive customer relationships while ensuring company payment terms are enforced

General Accounting Duties

• Perform account reconciliations and resolve discrepancies
• Assist with month-end closing activities and reporting
• Maintain accurate financial records and supporting documentation
• Prepare financial and receivable reports as requested by management
• Ensure compliance with company policies and accounting procedures
• Assist with special projects and other accounting-related tasks as neededSupport the accounting team with administrative and data entry functions

Requirements

• 2+ years of Accounts Receivable, Collections, or Accounting experience
• Strong working knowledge of QuickBooks Online and/or QuickBooks Desktop
• Experience managing customer billing and collections
• Ability to communicate professionally and confidently with customers regarding outstanding balances
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications
• Ability to prioritize multiple tasks and meet deadlines
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and take ownership of assigned responsibilities

Required Skills

• QuickBooks
• Accounts Receivable
• Collections Management
• Customer Billing
• Payment Processing
• Account Reconciliation
• Microsoft Excel
• Customer Service
• Time Management
• Attention to Detail
• Professional Communication

Benefits

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts
• Access to an onsite gym with a complimentary professional fitness instructor
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000
• Weekly employee engagement activities with prizes of up to ₱3,000
• Free upskilling academy to support career growth and professional development
• State-of-the-art office facilities and modern workstations
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms
• Fun, collaborative, and employee-focused work environment