AR Billing Specialist

iSupport Worldwide; Metro Manila; On-site; PHP 350,000 - 580,000; Full time

Benefits offered by this job

Free lunch meals

Onsite gym

Fitness challenge prizes

Career development

Job summary

iSupport Worldwide is seeking an Accounts Receivable Billing Specialist to support monthly invoicing, ensure accuracy, and submit invoices by due dates. The role requires meticulous attention to detail and strong Excel and ERP experience.

You will interpret invoices, prepare billing materials, address discrepancies with Account Managers, and maintain records in ERP systems. This fast-paced position offers onsite amenities and a collaborative team environment.

Qualifications

• Strong Excel and ERP experience required.
• Detail-oriented with ability to manage throughput.
• Experience handling invoices and billing processes.
• Ability to communicate with Account Managers and customers.

Responsibilities

• Interpret invoices and determine billing category and required docs.
• Create invoices and billing materials accurately and timely.
• Notify Account Managers of disputes or discrepancies.
• Maintain records in ERP and accounting systems.
• Support internal reporting and audit documentation.

Skills

Excel proficiency

ERP systems

Attention to detail

Communication skills

Tools

ERP software

Job description

Job Overview

The Accounts Receivable Billing Specialist gathers information from customer Account Managers on a monthly basis and ensures invoices are accurately prepared and submitted by designated due dates. This role supports the day-to-day billing and accounts receivable functions of the organization and requires strong attention to detail, ownership, and the ability to work efficiently within ERP and accounting systems.

We are seeking a detail-oriented professional with strong Excel and ERP experience who is comfortable working in a fast-paced environment with transactional tasks, documentation requirements, and customer communication responsibilities.

Key Priorities for Success in this Role

Invoice Handling & Problem Solving

• Ability to quickly interpret invoices and determine the correct billing category, supporting documentation, and next steps
• Comfortable handling uncertainty by identifying missing information, researching discrepancies, and escalating issues appropriately
• Create invoices and billing materials accurately and timely for customer submission
• Notify Account Managers of any billing disputes, discrepancies, or concerns requiring follow-up
• Distribution experience is a plus

ERP & Systems Experience

• Experience working within ERP systems performing transactional tasks, research, document attachments, invoice review, and account lookups
• Ability to learn internal system navigation and follow established procedures with minimal supervision
• Maintain accurate records and update customer account information within accounting systems

Detail Orientation & Throughput

• Highly detail-oriented with a low tolerance for errors
• Comfortable performing repetitive, detail-heavy transactional work while maintaining accuracy and consistency
• Demonstrates strong throughput and organizational skills in a deadline-driven environment
• Ensures billings are completed accurately and submitted prior to due dates

Communication & Ownership

• Asks questions early, documents answers, and works to reduce repeat issues over time
• Communicates concerns clearly and tracks open items through resolution
• Maintains professionalism and strong working relationships with customers, Account Managers, and field personnel
• Confident communicating over phone and email regarding billing and payment matters

Additional Responsibilities

• Assist with research and resolution of billing or payment discrepancies
• Support internal reporting and audit documentation requests as needed

Requirements

Job Overview

The Accounts Receivable Billing Specialist gathers information from customer Account Managers on a monthly basis and ensures invoices are accurately prepared and submitted by designated due dates. This role supports the day-to-day billing and accounts receivable functions of the organization and requires strong attention to detail, ownership, and the ability to work efficiently within ERP and accounting systems.

We are seeking a detail-oriented professional with strong Excel and ERP experience who is comfortable working in a fast-paced environment with transactional tasks, documentation requirements, and customer communication responsibilities.

Key Priorities for Success in this Role

Invoice Handling & Problem Solving

• Ability to quickly interpret invoices and determine the correct billing category, supporting documentation, and next steps
• Comfortable handling uncertainty by identifying missing information, researching discrepancies, and escalating issues appropriately
• Create invoices and billing materials accurately and timely for customer submission
• Notify Account Managers of any billing disputes, discrepancies, or concerns requiring follow-up
• Distribution experience is a plus

ERP & Systems Experience

• Experience working within ERP systems performing transactional tasks, research, document attachments, invoice review, and account lookups
• Ability to learn internal system navigation and follow established procedures with minimal supervision
• Maintain accurate records and update customer account information within accounting systems

Detail Orientation & Throughput

• Highly detail-oriented with a low tolerance for errors
• Comfortable performing repetitive, detail-heavy transactional work while maintaining accuracy and consistency
• Demonstrates strong throughput and organizational skills in a deadline-driven environment
• Ensures billings are completed accurately and submitted prior to due dates

Communication & Ownership

• Asks questions early, documents answers, and works to reduce repeat issues over time
• Communicates concerns clearly and tracks open items through resolution
• Maintains professionalism and strong working relationships with customers, Account Managers, and field personnel
• Confident communicating over phone and email regarding billing and payment matters

Additional Responsibilities

• Assist with research and resolution of billing or payment discrepancies
• Support internal reporting and audit documentation requests as needed

Benefits

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
• Access to an onsite gym with a complimentary professional fitness instructor.
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
• Weekly employee engagement activities with prizes of up to ₱3,000.
• Free upskilling academy to support career growth and professional development.
• State-of-the-art office facilities and modern workstations.
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
• Fun, collaborative, and employee-focused work environment.