Accounts Receivable & Collections Specialist | Hybrid | Day 1 HMO | Weekends Off

Emapta; Makati; Hybride; PHP 500 000 - 900 000; Plein temps

Avantages offerts par ce poste

Day 1 HMO coverage

Annual performance bonus

Fixed weekends off

Hybrid work arrangement

Prime Makati office location

Résumé du poste

Emapta, based in Makati, Philippines, is seeking an Accounts Receivable & Collections Specialist to manage overdue accounts, resolve billing discrepancies, and communicate clearly with international stakeholders. The role offers hybrid flexibility with 3 days onsite in Makati and a probationary full onsite period.

The ideal candidate has 5+ years in finance operations, strong accounting knowledge, proficiency in financial systems, and excellent English communication.

Qualifications

• Bachelor’s degree in business/finance preferred.
• 5+ years in finance operations, preferably in collections, cash application, accounts receivable.
• Strong understanding of accounting principles, billing processes, and end-to-end revenue cycle.
• Proficiency in financial systems and Microsoft Office applications.
• Excellent written and verbal English communication, with professional business correspondence.

Responsabilités

• Prepare and send accounts receivable statements and collection letters.
• Track outstanding invoices and debtor balances.
• Support Revenue Control Assistants with collections activities.
• Coordinate with Revenue Controllers for additional collections support.
• Record all customer communications in the systems accurately.
• Escalate outstanding issues and coordinate with other departments as needed.
• Process accounts receivable write-offs and review debt provisions for accuracy.

Connaissances

Accounts receivable

Collections

Financial systems

Excel

English communication

Formation

Bachelor’s degree in Business Administration/Finance

Outils

Aderant

Microsoft Office

Description du poste

Strengthen International Revenue Performance Through Expert Collections and Communication

Financial accuracy protects revenue. Exceptional communication protects relationships. As an Accounts Receivable & Collections Specialist, bring both capabilities together to manage overdue accounts, resolve billing discrepancies, and deliver clear, professional collection correspondence across international legal operations. With Emapta, develop your expertise alongside international finance professionals while enjoying hybrid flexibility, meaningful career growth, and a top 1% employee experience.

Snapshot

• Employment Type: Full-time
• Work Setup: Hybrid - 3 days onsite in Makati; fully onsite during probation
• Shift: Mid Shift, 4:00 PM-1:00 AM PH, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Annual Performance Bonus
• Fixed weekends off
• Hybrid work arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• Bachelor's degree in Business Administration, Finance, Commerce, or a related field is preferred
• 5+ years of experience in finance operations, preferably in collections, cash application, accounts receivable, or related functions
• Strong understanding of accounting principles, billing processes, and the end-to-end revenue cycle
• Proficiency in financial systems and Microsoft Office applications, including Excel, Word, and Outlook
• Strong analytical and problem-solving skills, with the ability to interpret financial data, identify root causes, and recommend practical solutions
• Excellent written and verbal English communication skills, with the ability to communicate clearly, accurately, and professionally in business correspondence and written assessments
• Strong organizational and time-management skills, with excellent attention to detail
• Sound judgment in handling escalations, resolving complex issues, and collaborating with internal and external stakeholders
• Willingness to work fully onsite and follow shifting schedules across different time zones
• Experience in law firms, professional services partnerships, or global shared services environments is strongly preferred
• Experience working with international stakeholders, particularly UK-based teams, is strongly preferred
• Familiarity with Aderant or similar financial management systems is an advantage
• Ability to adapt to fast-paced, evolving, and start-up-style work environments

Responsibilities

• Prepare and distribute accounts receivable statements, collection emails, and collection letters.
• Track outstanding invoices and debtor balances.
• Support Revenue Control Assistants with collections-related activities.
• Coordinate with Revenue Controllers to provide additional collections support when required.
• Record all customer communications accurately in the appropriate system platforms.
• Resolve client issues involving invoice copies, proof of services, credit notes, and related documentation.
• Coordinate internally to address issues being managed by other departments.
• Instruct and coordinate with collection agencies as required.
• Collaborate with the Treasury Operations Team to resolve unidentified funds and unallocated items.
• Prepare partner-level accounts receivable, work-in-progress, and performance reports.
• Escalate outstanding issues and identify potential debtor concerns promptly.
• Process accounts receivable and work-in-progress write-offs.
• Review debt provision analyses for accuracy and completeness.
• Maintain the confidentiality of company and client information in accordance with applicable data protection laws and company policies.

Key Performance Expectations

• Maintain accurate financial and matter data related to accounts receivable.
• Complete collection follow-ups promptly through multiple communication channels.
• Minimize collection discrepancies and payment rejections.
• Handle accounts receivable communications and reporting efficiently.

About the Client

Our client stands among the world's most respected international legal and professional services firms, trusted by leading financial institutions, investment managers, global corporations, and family offices. For more than six decades, it has shaped complex transactions, resolved high-stakes challenges, and delivered decisive commercial guidance across major financial jurisdictions. Consistently top-ranked by prestigious legal directories, the firm combines global reach, local mastery, and forward-thinking expertise to turn ambitious strategies into lasting success for clients navigating rapidly evolving global markets with confidence.

Join the Top 1% Talent. A Better Career. A Better Life.

Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.